I have been very disappointed with the third love bra. ThirdLove | Reviews. The second is for you to send an email to hello@thirdlove.com and mention this review and my name (Taylor L.) in the subject line. As a person with a very small back and an hourglass figure, it's hard to find the right fit for bras. Now, after washing this bra twice, the GLUE, yes the glue holding the fabric down between the cups has lifted. September 21st 2020, 4:17 pm I recently ordered 2 Third Love bras for the first time and I am SO impressed!! Big waste of $80! You have to loosen them so much b/c the back strap is so high to make it remotely comfortable to get through the day. I didn't like the style and didn't think it was worth the price (I'm a small size so it's easy for me to find inexpensive bras in my size at department stores), so I returned it and they gave me a full refund. ThirdLove has opened to the international market and now accepts orders from  Australia, Belgium, Czech Republic, Denmark, Estonia, Finland, France, Germany, Greece, Hungary, Iceland, Ireland, Israel, Italy, Japan, Mexico, Netherlands, New Zealand, Norway, Poland, Portugal, Spain, Sweden, Switzerland, Turkey, and UK. Tip for consumers:If you need to return the merchandise good luck getting a refund. Hello Rachel, I only got one myself after replying to their own ‘how'd we do? This is incredibly misleading. You don’t need to second guess about your bra size with the Fit Finder Quiz, and you can rest assured that all bras you purchase from their website will fit nicely and comfortably. You can find the same quality and customer service at a discount department store or better quality and customer service almost anywhere. Hello Mariellen, I have fit questions and only have 3 weeks remaining to return them. Please note, as these forums are public facing, please only reply with your order number and no private details, such as first/last name or email address. Cant get the return site to work and there is no way to contact them by phone. ThirdLove Pima Cotton Wireless Bra in Ballet- Size 32B. Customer service is a terrible AI bot, and if you manage to get a person they are just as bad. Thank you. I would love to offer my assistance, in order to do so, I will need some further information from you! We stand behind our products. ThirdLove — a women-led startup known for introducing half-cup sizes into the mainstream — has been one of the Insider Reviews team's go-to recommendation for lingerie since its inception. We are available 8AM-5PM PST Monday-Saturday via live chat and email but have been working through some operational changes while adjusting to work remotely, so I appreciate your patience and understanding. Hi Kelly, When I got my ThirdLove bra they still recommended the size 36A and was still too tight. Here For You During COVID-19 NEW! I would love to offer my assistance. I hope to hear from you and look forward to assisting with a resolution. This ensures that the curves and details are realistic for a female human body, and not following some sort of ideal or computerized pattern. No expedited form of shipping in Canada: Unfortunately, ThirdLove only offers an expedited shipping option for orders within the US. Ever! Moreover, you can connect with them via Facebook, Twitter, Instagram, and Pinterest. Sent an e-mail, received a generic response. Whether you are attending prom for the first... We’re in this together! I received my very expensive bra and tried it on once, the wire dug into my side not to mention it isn't as wonderfully made as they claim. If the brand sounds familiar it may be because founder Heidi Zak recently took out a full … Alternatively, we have live chat available 7 days a week from 6:00AM - 9:00PM PST. Check their reviews you won’t see a single one under three stars because they delete them! I explained all of this in my attempts to reach out to them about still wanting them to send me a bigger size not even trying to get my money back and they said sorry your 60 days is up and nothing we can do but will be glad to fit you in the future if you decide you want to try again. 6 sin't wasre you money or time. A credit will be of no use as they don't carry my size. They also have a lingerie care page, where you can find tips and tricks on how to show love to your garments thru proper washing, making them last for as long as possible. I started contacting customer service via email, their AI bot, and their website chat. Selections prove to be a spot for improvement for this brand, though, which will hopefully be addressed in their upcoming expansion. The When will bra makers recognize and accommodate the obvious fact that straps that support a B or C simply will NOT support a G? 142 ThirdLove reviews. When I click the link to the chat it just goes to the website. I'll most likely be ordering again! My name is Carolynne, and I have just reached out on the return thread located with the order you provided a screenshot for. The customer service reps were very rude and told me gift cards were not refundable and I should have read the fine print on the gift card page. Hope this company is legitimate. And they can keep the money since it's so important but every chance I get I will encourage other women to think twice. In the race for the best online lingerie shop, many would say that choices and options are among the biggest criteria. My name is Carolynne, I am a member of the Leadership team here with ThirdLove and I wanted to reach out to offer further assistance. Called 3rd love, listed complaints, was given tips for wash n wearing yada, yada, yada, tried all the tips, yea, didn't work. Their impressive Fit Finder Quiz makes it possible to take your sizes at home and be greeted with accurate results to ensure that your orders are the best fit for your body type. It sounds like you were offered instant credit after requesting your return. I asked to return r get an exchange for something that would fit. These are a complete waste of money and would not recommend purchasing them. I am really frustrated. I hope to hear from you and look forward to assisting with a resolution. We're here to help! ThirdLove was the first brand to introduce half-cup sizes. Wire has completely popped out in the same exact place. Everything was made difficult and they only responded after three tries and an earlier poor review to supply a return slip for shipment. Overall Review: Final Thoughts on ThirdLove Bras. You can get one at Walmart that fits better and lasts longer. They do not fit well at all. Still, if even a fraction of their thousands of positive customer reviews are to be believed, ThirdLove bras have some very enthusiastic fans. Terrible customer service. This is not something we want for our customers. Please reach back out to us through our email thread with you if you have any further questions. A free inside look at company reviews and salaries posted anonymously by employees. First off, they give you a dictionary of breast shapes complete with illustrations to help you spot and identify your bosoms. If you are still experiencing issues with receiving it please contact us via live chat so that we can further assist you. (Seriously: The T-shirt bra boasts a 4.5-star rating out of 36,798 reviews, as of this writing.) Thank you! After spending the time trying on bras to find the correct size I learned that not only did they not have all the bras I wanted to try on in my size but only one bra was available for purchase that day. Why can i not get a return label for the order i need to send back?? This bra didn't last many washings. This is Thirdlove’s #1 best selling bra.The Classic T-Shirt Bra is made of micro jersey and knitted to improve durability.It contains nylon and spandex for enhanced comfort, with pleated accordion straps to stop slippage. Right. I then requested a refund of the fully unused giftcard. They espouse getting the right fit then do nothing to assist if you do not. Our main goal is to provide all women access to bras and underwear that make them feel beautiful and supported. It's so disappointing that ThirdLove fails to take responsibility for this action or even change the layout of their site to avoid this happening to other consumers. We can also be reached at 1-866-205-6833 by phone, or by texting in to 1-415-692-0089 7 days a week 6:00AM - 9:00PM PST. That's just plain unethical and shady! Fit Issues and Solutions, on the other hand, gives you the proper steps on wearing a bra, and the common mishaps that you will encounter when wearing ill-fitted bras, with their solutions. Not at all worth it. This classic t-shirt bra from the brand has over 45,000 reviews, and yes—they're almost entirely positive. What I loved… Wireless - I’m all about wireless bras, which is why I wanted to try this one! We’re in this together! We are available from 8AM-5PM PST Monday-Saturday. Currently, ThirdLove only offers individual bras and underwear, with the former including t-shirt bras, mesh bras, wireless bras, lace push-up bras, front-closure bras, strapless, balconette, full coverage, and breathable bralette and panty. Trying to return and they want to give me a credit. One example of such is ThirdLove. Find out more about them in this review! Bra. I have never worn a bra that I felt comfortable wearing unless it's a sports bra, but I was hoping for a "pretty" bra to finally fit me well. From there I will be happy to assist you to the best of my ability. ! Nevertheless, you can be assured that their inventory will still grow over time given this brand's growing popularity all over the globe. ThirdLove has a consumer rating of 1.86 stars from 36 reviews indicating that most customers are generally dissatisfied with their purchases. Maybe not quite as difficult as solving the Saturday New York Times crossword puzzle or finding a rent-stabilized apartment, but challenging nonetheless. So, I bought into the hype and decided to try out the "t-shirt" bra. All returns and exchanges must be initiated within 30 days of purchase- this is applicable only to unworn, unwashed and undamaged with complete tags. But it’s comfy and so pretty with a tank or off the shoulder sweatshirt. Just awful and deceitful business practices.. Fewer Options Than Others: ThirdLove is still a “developing” lingerie brand, and currently only has a handful of selections. Then comes the straps, if they are slipping, digging into your skin, or if they are a snug fit. What is the shipping cost? ThirdLove has an information-rich FAQ page which includes categorized topics on products, transactions, and a special section for their gift cards. You can view this also on our Help Center: https://help.thirdlove.com/en_us/when-will-i-receive-my-refund-Hy0Q2TCHH. Prices for this bunch range from $45 to $68. Despite the claims, straps fall off shoulders anyway. As your dispute was opened on the 8th day after delivery, this began the dispute process which puts funds on hold until the dispute is resolved, which can take up to 75 days. The straps slips on this bra and it just isn’t comfortable. We appreciate your support of ThirdLove. The first option is for you to provide me with your ThirdLove order number on this platform. For as much money as these bras cost,($68ea) you would expect excellent and easily accessed customer service. You can also browse all bras that fit your size. Not worth a penny of the mark up. by Andrea Smith on April 23, 2020 in Shopping, Family and Parenting, Guides & Reviews Rating: 3 Stars . Don't do business with them. I've tried and tried to connect to their live chat and it never connects. Would you mind sending an email to hello@thirdlove.com and mentioning this review and my name (Nellie.) Hi Jemi, I'm going to dispute the charge on my credit card. For US orders, standard shipping costs $4.99 and takes about 5 to 7 days for delivery period. Lastly, their design details are carefully engineered to give remedy to the most common fit issues. Their sizes are in 1/2 cups, which is amazing! Purchases made for marked down items are considered final. Purchased a bra March 25,2020 and have been trying to return as did not fit. Hello Elizabeth, My name is Nellie and I'm a Senior Member of the Customer Advocate Team at ThirdLove. First one broke after a few months - the underwire completely came out of the armpit seam and began poking me in the ribcage and was painful and unwearable. Vanity Fair Beauty Back Full Figure Wirefree Bra. (The first was Billie.) No discomfort. social media splurge. 4. I am sorry to hear that you had this experience in our SoHo ThirdLove store. What are these features, and are they truly enough to make you look past their small number of products? Vanity Fair … When I received it, it didn't fit. Thirdlove’s signature 24/7 Classic T-Shirt Bra is a go-to option for everyday wear, and comes in a lovely palette of colors. ThirdLove’s new Shadow Stripe Bra is their sexiest style to date, complete with sheer fabric and major push-up action. 1 of 26. Service 4
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