To finish creating your account, please click the link we just sent to. We do understand how important a good night rest is and our Maintenance Manager is reviewing what went wrong and make necessary improvements to ensure our guest experience meet the Hilton standard. I was disappointed to hear you were disappointed with some aspects at our place and we will ensure this will be addressed directly with the relevant team members and necessary improvements are being made. 
The hotel doesn't have a restaurant, but food and drink is available from the hotel's bar menu. I dont need to buy UK power adapter for a one night layover. We use feedback such as yours, to continuously make changes to our way of working and to improve our guests experiences and we do hope that we will have the opportunity to welcome you again to our hotel in the near future. My only minor comment would be that the signage to the hotel after getting off the shuttle bus could have been more prominent as it took us a few minutes to work out where to go. Please accept my sincerest apologies for the encounters that you experienced during your stay. This Gatwick hotel provides complimentary wired and wireless Internet access. Room types may vary. The mattress was very firm, and placed on a hard frame (no boxspring) so it may not be for everyone, particularly those used to a genuine boxspring experience, which is more comfortable. Room was ok but that is a minor point. Charges for extra guests may apply and vary according to property policy. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport, Traveling with my wife and daughter, we arrived after 1AM in the morning after a long day of travel and multiple flights. The return journey was equally as efficient, we got off the plane, collected our baggage, found the bus stop back to Purple parking where our car was ready waiting for us. Hampton by Hilton London Gatwick Airport offers 194 air-conditioned accommodations with laptop-compatible safes and hair dryers. For guests' safety, the property includes a carbon monoxide detector, a smoke detector, a first aid kit, and window guards in each accommodation. The kids' menu offers smaller dishes for under 6. Once you're curled up in the comfortable armchair in your air-conditioned guest room, or perhaps unwinding with your first holiday drink at the bar, or for those more active guests, working out in the free, 24-hour fitness centre, you will forget that you are in fact only a 2 minute, stress-free stroll from Gatwick's North terminal and a 5 minute, complimentary shuttle bus from the South terminal. A couple at an adjoining desk were experiencing the same. I am very sorry to hear regarding your discomforts during your stay. With all this choice, you can guarantee the Hampton Hotel will ensure you start your journey well fed. Otherwise a great service all round - thank you! the staff were very pleasant and helpful The room was a good size nice comfortable bed good sized bathroom and shower was lovely. For a drink, you can stop by the hotel's own lounge bar. I am pleased to hear that you found your overall experience excellent. Individually-wrapped food options are available for breakfast. You can enjoy a drink at the bar/lounge. Looking to enjoy an event or a game while in town? Travelers may receive a savings voucher when they submit a review. Surrey Hills and High Weald reflect the area's natural beauty and area attractions include Tulley's Farm and K2 Crawley Leisure Center. I have shared your comments with our Reception Manager and Operations Manager to ensure that the individuals concerned are aware of your comments and follow the right procedure moving forward. Guests are served free buffet breakfast daily from 4:00 AM to 10:00 AM. A complete renovation of Hampton by Hilton London Gatwick Airport was completed in 2017. For 24 hours it's 45. We arrived by train from Bolton which was so easy to do and less stressful than driving. Is parking available at Hampton by Hilton London Gatwick Airport? Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport. I am pleased that you found our hotel to be well situated for your travel needs. The origami lamps in the lobby and the spaceship-esque entry tunnel are highlights. Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival. There are toasting facilities and cerals croissants etc available too This hotel is in an excellent location and you are at departures in 2 minutes. What food & drink options are available at Hampton by Hilton London Gatwick Airport? Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport. Not only did she not apologize for the rude tone or the false accusation, she downgraded us from my family room to a tiny room with two double beds because she said our room was unavailable due to an air conditioning issue.
Business-friendly amenities include desks and phones. The bar area buzzes with pre-flight guests on comfy sofas and booths. In light of your feedback, I have shared your comments with our relevant Team Managers in order for this to be reviewed and better our guests experiences with us. Youll get from the check-in desk to the security queue in five minutes. Send me emails with travel deals, special offers and other information. A meeting room and a business center are among the business amenities offered. This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. The hotel and car park is accessible and has: If you would like to request an accessible room you can request one when booking. Longbridge House, North Terminal, Gatwick Airport, Gatwick RH6 0PJ, England. Recreational amenities at the hotel include a 24-hour fitness center. Guests arriving after midnight must make advance arrangements by contacting the property using the information on the booking confirmation. I am happy to read your kind comments regarding the bar, room and breakfast. The hotel has some double rooms adapted for disabled guests - please call Holiday Extras to request one. We take feedback seriously and will coach our team to make the necessary changes, so we can provide a better experience in the future. I would recommend staying here, especially for people flying with WestJet and easyJet, because the check-in kiosks are right outside the hotel. There are some terms & conditions and all passengers need to be present so if you're unsure check with your airline before you travel. Dear Guest, Thank you for taking the time to share your recent experience in Hampton by Hilton Gatwick Airport. Thank you for your perfect scores which we are delighted to see, and we look forward to welcoming you back on your next visit. The hotel is connected to the first floor of the North Terminal by a covered walkway - it's less than 2 minutes' walk. Please check you have entered your email address correctly before continuing. Kind Regards, Guest Relations Hampton by Hilton London Gatwick Airport.
I am really sorry this would have not been known and I completely understand your frustration. Breakfast, which is included in the rate, is available from 4am. Please fix the following errors to continue: At Hampton by Hilton London Gatwick Airport you'll be 4.1 km (2.5 mi) from Manor Royal Business Park and 4.6 km (2.8 mi) from Gatwick Aviation Museum. A computer station is on site and WiFi is free in public spaces. Which languages are spoken by the staff at Hampton by Hilton London Gatwick Airport? If the system detects something that potentially contradicts our. Limited parking is available for a fee and is offered on a first-come, first-served basis. The savings and convenience are maximised if you pair your Hampton by Hilton Gatwick with our parking deal. The covered walkway links the hotel to level 2 of the airport, between departures and arrivals, so whether your stay at Gatwick's Hampton by Hilton is before your trip, after, or even both, you can rest assured that you are only ever a few minutes from the terminal, that in itself is a comforting thought, aiding a completely stress-free airport experience. Parcel deliveries are not accepted at this property on behalf of guests in advance of their arrival. Having all of these convenient features under one perfectly located roof, this Gatwick airport hotel will guarantee to get your holiday off to a flying start. Recreational amenities at the hotel include a 24-hour fitness center.
A welcoming hotel, just minutes from Gatwick Airport's North Terminal.
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking. Yep, they've got a lounge bar and an onsite restaurant. Towels were clean. We use feedback such as yours, to continuously make changes to our way of working and to improve our guests experiences and we do hope that we will have the opportunity to welcome you again to our hotel in the near future. Just moments from the check-in desks, the Hampton by Hilton at London Gatwick Airport's North terminal is exactly what you have been looking for. With amenities like laundry facilities and a deli, as well as free infant beds in the guestrooms, it's no surprise Hampton by Hilton London Gatwick Airport is a hit with families. We couldn't have asked for a better review. I was disappointed to hear of your experience and we will ensure this will be addressed directly with the relevant team members. A/C was working quietly, no problems there. Yes, dry cleaning and laundry service are offered to guests. Are any cleaning services offered at Hampton by Hilton London Gatwick Airport? All three of us didnt sleep as room 21 degrees. , High-speed internet access, Available in some public areas: 523 out of 1100 reviews, Rating 1 - Terrible. I am pleased to know you loved our food and breakfast. Wotif, Wotif.com and the Wotif logo are either registered trademarks or trademarks of Expedia, Inc. in Australia and/or other countries.All other trademarks are the property of their respective owners. Front desk staff will greet guests on arrival. For specific enquiries, we recommend calling ahead to confirm. The complimentary, hot buffet breakfast served from 6am, along with a choice of cereals, juices, teas and coffees will also go down a treat. If you are a resident of another country or region, please select the appropriate version of Tripadvisor for your country or region in the drop-down menu. A 24-hour fitness center, multilingual staff, and laundry facilities are also featured at the eco-friendly Hampton by Hilton London Gatwick Airport. Arrived after all night flight at 11am. As part of our safety and security procedures, and being directly connected to Gatwick Airport, we kindly ask all our guests for proof of ID and fill out the registration form. Collecting the car was simple, we just had to provide the card with the reference number that had been given to us when we left the car, along with confirming our personal details and they gave us back the keys. During my stay, cleanliness was alright. The child age limit is 16 and under. Available in all rooms: Free WiFi and wired Internet, Available in some public areas: Free WiFi, Height restrictions apply for onsite parking, Offsite parking available (GBP 45.00 per day), Free buffet breakfast available daily 4:00 AM10:00 AM. Its style is befitting of an international chain perfectly pleasant and with some pops of colour and geometric patterned carpets. Please know that your feedback is extremely valuable to us. Available on all hotel packages except those marked, Warner Bros. We appreciate your feedback and should you wish to contact me retrospectively in relation to any other specifics or advise what we could do better, I'd be happy to hear from you.
Available in all rooms: Is Hampton by Hilton London Gatwick Airport accessible? Buffet is decent and the fitness room is equipped enough for a hotel this size. With a 2 minute walk through a covered tunnel to the North terminal and a free, 5 minute transfer on a shuttle bus to the South terminal you couldn't be more perfectly placed. Check-in begins at 3:00 PM. Please see our partners for more details. For now request you to kindly help us with your correct email address so that our team can get in touch with you. Convenient for access to airport. Twin rooms and rooms with sofa beds are available. Check out the cancellation policy for more info. I am pleased that you found our hotel to be well situated for your travel needs. Free breakfast is available daily.
Hampton by Hilton London Gatwick Airport has a restaurant on site. The fees and deposits listed below will be charged at the time of service, check-in, or check-out. Claim your listing for free to respond to reviews, update your profile and much more.
See more questions & answers about this hotel from the Tripadvisor community. All rights reserved. One of the most conveniently located hotels for Gatwick Airport, located right next to the North Terminal. Dear Guest, Thank you for taking the time to share your recent experience in Hampton by Hilton Gatwick Airport.