Check the electric box to see if the ground fault circuit interrupter (GFCI) has tripped. Use only extension cords having an electrical rating not less than the rating, of the product. Arrived quickly, sturdy construction , set up fast and works great, the fish love it. Not often. Troubleshooting: Unplug and remove the pump from the pond and inspect the pump intake to ensure there is no debris restricting the impeller. This is my 2nd Tetra pond pump. 4. Filtered water is discharged into the pond through the fountain set. Premature pump failures can occur due to a faulty electrical supply. After all, how many tasks do you get to perform in the warm sun, with the sounds of frogs and birds all around you, and your friendly koi nibbling at your fingers? Use the following method when only one water feature is being powered by pump. Check to make sure all electrical connections are functioning properly. This pump must not be used in swimming pools or areas where people are in. Water passes through the foam core removing particles. NOT! All Rights Reserved. Secure tubing with hose clamp if needed. 11. Read and follow all safety instructions. If you continue to have problems with your pond, regardless of the troubleshooting steps you performed, it may be time to call in the help of a professional. Please refer to the specific product page which will show additional information, as some items may require additional shipping time or ship directly from our suppliers. Do not use damaged extension cords; examine extension cords carefully, before use and replace if damaged. 1. Bought this pump April 24th of this year and it failed June23rd. 13. Works well! Magnetic-drive water garden pumps up to 100 gallons per hour. One lasted 3 weeks and the other 4. All of our in-stock products usually ship the same or next business day.
Verify that a certified electrician installed and tested the electrical while the pump was running. But please, dont consider routine, general maintenance to be a burden on you. Water evaporates and, if not replaced, the lack of it can affect the operation of the pump. Without it, the relaxing, rushing sound of the water over the rocks would not exist. View our pond filters today! I bought it as I have trusted the Tetra name for 30 years with my collection of fish both at home and at 2 pet shops we owned in the '90s. Great little pump for my needs. This magnetic-drive water garden pump was designed to power small waterfalls, filters and fountain heads in decorative backyard water gardens. 2. Troubleshooting: Air has gotten into the impeller chamber. The proper water level will then need to be established. Make sure the pump is securely installed and stable before operating it. Make sure nothing is blocking the flow of water to the pump. Eighty percent of pump problems can be fixed in minutes, saving you further inconvenience. The impeller should begin to spin without assistance this time. This will cause the water in the pond to drop below the opening of the skimmer upon initial start-up and starve the pump of water.
Loosely push hose clamp on tubing (clamp not included). Low water levels may cause the pumps internal thermal shut-off to activate. If you still have no luck, bring the pump over to another electrical outlet, specifically one that contains a GFCI breaker, and see if the pump operates. It is also very common for outside outlets to be electrically connected to other rooms within the house, such as the bathroom. This can be easily attached to the intake of any, Water Garden Pump. The previous one lasted a long time. TetraPond offers four different options to reduce pump clogging. Do not expose the pump to direct sunlight for a long period of time. The proper electrical setup for the pond should include a GFCI outlet. Thread the proper adapter (included with fountain set) into. Should you find your pump cage or pump, impeller clogs too quickly in your application, consider, purchasing 1.) external filter. Ive paid twice as much in the past at other stores. All TetraPond Water Garden Pumps come with a pump, cage.
Garden pump for use with small waterfalls, filters and fountain heads. 1 in. Odds are the pump is actually fine. CAUTION This pump has been evaluated for fresh water only. Helps mitigate bothersome noises in your pond while adding beauty to your outdoor area. Very easy to install and it works great. The table below will show you an estimated* date your order will arrive. The pump may be vapor-locked. Do not allow the pump to become iced up. Our Ponding 101 guide includes FAQs and basic rules of thumb as well as conversion charts which will help with sizing. 5. This term sounds complicated, but it simply means that air is trapped inside the pump. It doesn t mean you have to wait for warranty repairs or for your landscape contractor to pay you a visit. My pump and filter both failed and I'm already aggravated since I'm wasting more time trying to figure out how to make this fit without the promised adapters. Do not abuse extension cord and do not yank on, any cord to disconnect. an In-Pond. If the impeller does not spin, use a screwdriver or similar tool to kick start the impeller. )W1{l0t_OfJKZv"2-E^3ew;dY#^s3kQ Many times, the combination of the pump running on the pond and someone using devices like a blow dryer in the bathroom can overload the GFCI and trip the breaker. Clean water is discharged into the pond through the fountain set. Please click on the attached chart for further model specifications. 1. With locations in N.E. This can cause the pump to heat up and burn out the motor. i a[juQ ,2S^J;bRD2d Troubleshooting: The pond must be designed to provide enough water to the stream and waterfalls for proper circulation. For a more secure fit, use a stainless steel hose clamp. Lost all my Koi ( 38 of them) due to its failure over night. Business days are Monday - Friday with Holidays excluded. It only has a 1" adapter, now I have to make a trip back to Home Depot to switch out the tubing I already purchased in anticipation of receiving this pump . }wo?o{_yG^Qj Should the pre-filter clog too quickly, you may consider removing the foam and using the, Suitable for ponds up to 1,000 gallons. Water passes through a coarse and a fine foam pad removing particles. It is easy to install, and can be used in pre-formed or flexible liner ponds. Do not use an appliance for other than its intended use. It may not necessarily reflect an actual price offered on our site or elsewhere. 1. Skimmer or 3.) Warranty information and mail in warranty card, 3001 Commerce Street Blacksburg, VA 24060-6671, Consumer Support Service (800) 526-0650 www.tetrapond.com, Filtration fountain kits submersible flat box filter (2 pages), Magnetic drive water garden pumps (2 pages), Manual will be automatically added to "My Manuals", Water Filtration Systems Tetra Pond FK3 Manual, Water Pump Tetra WGP Series Quick Start Manual, Water Pump Tetra TetraPond CFP 3500 Operating Instructions Manual, Water Pump Tetra Whisper AP 300 Instructions And Warranty, Water Pump Tetra WP 300 Instruction Manual. "Features an adapter to fit tubing measuring inch or inch in diameter." Submersible Pump: 325 gallon per hour @ 1 foot, Pre-filter Includes: Foam insert and threaded adapter. Remove any debris, like rocks or sticks, which may have become lodged around and above impeller. the threaded diverter stem (horizontal outlet). professional sales personnel. Copyright 2022 123Ponds.com. Inspect the plumbing to make sure no debris is lodged inside. The fish and the filtering bacteria in the biological filter also depend on the pump to provide fresh, oxygenated water.Most quality pumps should get you at least three years of maintenance-free service of re-circulating the water in your pond, so how can the pump not be working? For maximum flow attach the largest tubing fitting (included with the pump). Troubleshooting: Most pumps must be submersed in water to operate properly. The impeller may fail to spin when the pump has been out of operation for a period of time (such as over the winter). Here is a link to our complete shipping information including a UPS transit map: Click Here, Tetra Pond - Pond, Statuary and Fountain Pumps, knowledgeable & (Used with pumps between 550 and 1900 gallons per, ponds, and provide fine-particle filtration that, prevents the clogging of the pump impeller and fountain, Additional pre-filters can be easily attached to one, Additional submersible filters can be added using, T connectors and tubing (found in plumbing, FK5 and FK6 Filtration Fountain Kits with prefilter and pump, The FK5 Filtration Fountain Kit provides filtration, aeration and circulation. This can cause performance problems with the pump, and possibly reduce its lifespan. malfunctioning, or if it is dropped or damaged in any manner. Ask your electrician to make sure the electrical outlet for the pond is dedicated to just the pond. Thread the other adapter into pump inlet. Eighty percent of pump problems can be fixed in minutes, saving you further inconvenience.The pump can be called the heart of the pond. 10. In this situation, the pump may actually be running, but just not receiving enough water. }.q atNwQE Note Long extension cords may cause voltage drop at the pump and the amps to rise above maximum level. If the established water level is lower than this, the pump may suck the skimmer dry, causing the thermal shut-off to activate. WARNINg To guard against injury, basic safety precautions should be observed. Although your service is great, a major error in the product description has me wondering if I can trust you. Use this method when operating fountain set and additional, water feature or external filter from same pump.
We've made a name for ourselves in the pond industry by serving our customers with expert advice, great customer service and quality products. 4. Enjoy it! 3. Do not operate any appliance if it has a damaged cord or plug, or if it is. Fix your description, for crying out loud. 4. 9. I haven't had the chance to try out the pump yet, but figured I'd give a heads up that there is no adapters as stated in the listing. And how often are you tempted to take your shoes off and dip your toes in the bathtub when youve been cooped up in the house washing windows? The thermal shut-off will deactivate once the pump cools back down. Python Pro-Clean Gravel Washer & Siphon Kit for Aquariums, Mini, Marina Flexible Tube Brush for Aquariums, 40-in, Marina Impeller Brush Set for Aquariums, 2 count, Microbe-Lift Gravel & Substrate Aquarium Cleaner, 8-oz bottle, Marina Flexible Cleaning Brush for Aquariums, 1 count, Mag-Float Acrylic Floating Magnetic Aquarium Cleaner, Large, Mag-Float Glass, Acrylic & Plastic Floating Magnetic Aquarium Cleaner, Mini, API Extra Long Algae Scraper for Acrylic Aquariums, API Algae Pad for Acrylic Aquariums, 1 count. Try to assist it by using a screwdriver or similar tool to give it a little kick-start.When the pump begins to operate, let it run for 5 to 10 seconds. I don't see any reference to the original size. This will tell you if the pond s electrical supply is bad, or if there is something internally wrong with the pump. The product information states that the Tetra-1000 comes with 2 adapters, a 1/2" and a 3/4". The following troubleshooting steps will help you quickly identify, and hopefully solve, the problem with a failed pump. Sticking with a brand that has a proven track record. Great value for this size pump. I may or may not be sorry I fell for the great price bait. I would still recommend chewy but not this product. I'll let you know. Use flow control valve to regulate water between fountain, Ponds typically contain various amounts of debris, such as leaves, string algae, and. ;f=2NKVr\#fa6M`6M`6M`6M`6M`6M`V[aoV[_w;fG`v4;fGtt:8:UJ+e]E]e]E]e]E]e]E]Cf]E]eR4(^)zRJ^W{=~O{=~O{=U!CT_*WwX[sN`x 8"If>>MYiDM 0 M5% endstream endobj 94 0 obj <>stream
a Submersible Flat Box Filter. Unplug the pump and disconnect the union fitting found at the top of the pump connection. other plant material that can clog the intake of water garden pumps and fountain heads. These pre-filters do not clean the pond, and therefore should be used in conjunction with an. The thermal shut-off will deactivate once the pump is cooled down. The pond was cleaner in less than 12 hrs. Do not use in salt water or highly chlorinated water.
Can you give a negative star rating? I am sick over their loss. To reduce the risk of electric shock, be certain that it is connected to a, ground-Fault Circuit Interrupter Protection, To comply with the National Electrical Code (NFPA 70), and to provide additional, protection from the risk of electric shock, this unit should only be connected to a. receptacle that is protected by a ground-fault circuit interrupter (GFCI). While the pump is still out of the pond, lay it on its side and plug in the pump to see if the impeller spins. The water will back-flush from the biological filter back into the skimmer. Listen to see if you hear the hum of the pump. Both basket and pad can be easily accessed for a regular, maintenance. Read and observe all the important notices on the appliance. The lowest pond must be large enough to supply enough water to start the circulation of the stream and/or waterfall. Intended for outdoor use = CSA Enclosure 3, FK3 Filtration Fountain Kit with prefilter and 325 gph pump, The FK3 Filtration Fountain Kit provides filtration, aeration and circulation for small. This sounds like an obvious question, but it s not an uncommon problem. a Pump Pre-Filter, 2.) It also helps mitigate bothersome noises in your pond while adding some beauty. I would gladly have paid more for a correct and honest description of the product.
2. The proper water level must be established in the pond for the pump to work properly. 4. 2. We know how much pride you take in your ponds please share with us. Always disconnect, extension cords carefully; disconnect them from the receptacle before disconnecting the. Large boulders, debris blocking the front of the skimmer opening, a clogged skimmer net, or clogged skimmer filter can reduce the flow of water. After we receive your order, an order confirmation email is sent automatically from within our website which will show stock status for the item(s) on your order. 12. Clogged debris may back-flush out of the plumbing and into the pond during this procedure. Grasp the plug and pull to disconnect; never. 2. Tetra Pond In-Pond Skimmer - Up to 1000 Gallons - 26562, Tetra - Pump Pre-filter with Foam - For Water Garden Pumps - 26579, Tetra - SF1 - Submersible Flat Box Filter - 26592, TetraPond - Pond Pump Large Fountain Head Set for Water Garden Pumps - 3 Patterns - 19731, Shop All Fish Safe - 45 mil EPDM Pond Liners, 5ft Wide Geotextile Non Woven Pond Underlayment, 10ft Wide Geotextile Non Woven Pond Underlayment, 15ft Wide Geotextile Non Woven Pond Underlayment, 20ft Wide Geotextile Non Woven Pond Underlayment, Shop All Geotextile Non Woven Pond Underlayment, Shop All Easy Pro Aerators and Aeration Kits, Shop All Atlantic | OASE - Lighting Systems, Atlantic Tidal Wave Mag Drive Fountain Pumps, Shop All Tetra Pond - Pond, Statuary and Fountain Pumps, Lifegard All-In-One Units - 2nd Generation, EasyPro All-In-One Pond Pump, Filter and UV Combos, Aquascape MicroFalls - BioFalls Waterfall Filters, Fittings - Schedule 40 Pipe Fittings - Gluable, Fittings - Barbed Insert Fittings - Use with hose clamps, Fittings - Nipples, Couplings, Reducer Bushings, Aquascape Pondless Disappearing Waterfall Kits, Classic Series with Wiper - White - 2" In / Out, Shop All Aqua Ultraviolet - No More Green Water, Tetra Replacement Quartz Sleeves - NEW UVC Models Only, CalPump / Little Giant Ultraviolet Clarifiers, Aqua UV - Retrofit UV Units for Savio Skimmers, Purely UV - Replacement Ultraviolet Lamps, Shop All Savio UVinex Units for Savio Skimmers, Shop All Replacement Parts - Authentic Aqua UV, Microbe-Lift PL #1 Liquid Beneficial Pond Bacteria, Microbe-Lift PBL - Professional Blend Liquid, Shop All Beneficial and Biological Bacteria, Atlantic 304 Stainless Steel Fountain Nozzles, Aquascape - Ultra Pump Fountain Head Kit (Small) Fits the Ultra 400-Ultra 800 - 91045, Aquascape - Ultra Pump Fountain Head Kit (Large) Fits the Ultra 1100-Ultra 2000 - 91046, Winterizing Supplies, Heaters and Deicers, Shop All Winterizing Supplies, Heaters and Deicers, Aquascape IonGen Electronic Water Clarifier System, Filter Media - SpringFlo, Supra Media, Filter Floss, Little Giant Disappearing Reservoir Basins, Atlantic Water Gardens Disappearing Reservoir Basins, Shop All Disappearing Reservoir Fountain Basins, Pro Series Fountains and Color Changing Fountains, Pro Series Fiberglass Basalt Column Fountains, Pro Series Fiberglass Pebble Pot Fountains, Little Giant - WGP - Dual Discharge Waterfall Pumps, Tsurumi Contractor Series Submersible Pumps, Lifegard Quiet One Pond and Water Garden Pumps, WellSpring Submersible Pumps w/ Flow Switch, Shop All CalPump / Little Giant Ultraviolet Clarifiers, Helpful information on Pond & Waterfall Pumps, 1-3 business days if ordered by 12:00 Noon EST, Same to Next day if ordered by 1:00 PM EST, Includes adapters for connection to 1-1/4 inch ID tubing, 1" FPT Intake (must remove intake screen to access intake). However, I want to know the size of the tube that would attach to the pump without any adapter. 5.
Do not allow children to handle this equipment. My previous pumps alway lasted 2 to 5 years. Assemble diverter assembly into adapter. If the pump trips the GFCI, then it is likely that there is something wrong with the pump, and it should be replaced. Lower ponds that are designed too small may not be able to supply enough water to start the streams/waterfalls.