I was hoping the light would be bright but instead its a soft yellow. If in stock at our warehouse, most pieces ship within 2-4 weeks of order receipt, unless otherwise specified. Please ensure the item has been packaged carefully and correctly for shipping. 2022 Kelly Wearstler. Do not ship items back to our store warehouse without pre-approval, as we will need to review returns on a case-by-case basis. (Sometimes, if the order hasn't been shipped, we may available to cancel your order, so please contact us if you haven't received the shipment confirmation.). If items do not fit into your home, we do not refund delivery and the item(s) are bound by the specific items return policy. Copyright 2022 ec Estudio Integral. We import lighting that inspires us and the types of spaces we aspire to live in, work in and dream in. I would recommend these lamps. . Please carefully check the list below to ensure your item qualifies before reaching out for a return. Kindly note, White Glove delivery is unable to remove or move existing furniture, mount art, remove or hang lighting or mirrors, connect any electrical items, or make any other modifications to your home. Cannot Add Product to Cart, Quantity Exceeds. We also proudly represent British design studios Tigermoth Lighting and Haberdashery who create made-to-order, finely handcrafted statement pieces. Before the White Glove representative leaves your location, they will require a signature confirming that you acknowledge there was no damage to your order. Many times,if an order is expedited, it can be received in as little as 1-3 weeks. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Small Flush Mount exudes a modern refinement while emphasizing the beauty of natural stone. If we do not receive the required information / images we will have to deny your claim. Please note, the claims process for damaged furniture, artwork, lighting, rugs, and mirrors takes. to find out about special offers, sales, exclusive promotions, and more. Lighting is non-returnable. Some items will require a signature to complete the delivery. Once your order has been placed, we will contact you via email with the final White Glove shipping total cost. Special attention: Please choosestandard shipping channelsfor Britain, Belgium, Poland, Spain, Germany, Luxembourg, Austria, Sweden, Hungary, otherwise the customs may impose expensive import duties. If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order. Before the White Glove representative leaves your location, they will require a signature confirming that you acknowledge there was no damage to your order. Please measure the opening and height of the elevator door to ensure pieces will fit. Averagehandling time? Most orders are received in 4-8 weeks from order to delivery. Our limited edition has sold out. If you are shipping to a remote or rural location, please be advised there may be additional delivery fees. Shipping time with China Post Air Parcel25-50 daysor EMS 5-20 days + handling time. These variations are not considered defects and, therefore, are not classified as items eligible for return or damage claims. - Any item isdifferent from the item's description. If you buy a dimming bulb, this lamp will achieve a dimming function. The same series of products, click on the picture to learn more >>>, Size: Dia 10cm x H 35cm / 3.9 x H 13.8, Size: Dia 10cm x H 50cm / 3.9 x H 19.7, Light source base type: G4 (as shown below). Note: Due to the natural characteristics of our alabaster, each fixture is unique. Many of our large furniture pieces and artwork are custom/made to order. In cases where thereare issues with the address or delivery, the recipient will be required to help coordinate with the courier on resolving shipment issues. Vakker provides free download of the product 3D document, you can click the link below to download the document. Visiting Grand Rapids? - Any item not in its original condition, which meansdamaged or missing partsfor reasons not due to our error. If the order did not arrive by a certain date, we cannot refund an order while it is in transit. There should ALWAYS be a shipping cost for each order. Step 0: Read our return policy above to determine whether your order qualifies to be refunded/returned. Your shipping fee. We are happy to hold onto your order for a few days, however, please do attempt to pick up your complete order as soon as possible after purchasing and being alerted to its arrival at our warehouse. It is recommended that all larger furniture pieces be delivered with our White Glove delivery service providers. Explore the finishing details andaccessories to make your next decorating project complete. and are subject to change at West of Mains discretion. Electrical Regulatory Authorities Council. Many manufacturers are still quoting 1 year lead times whereas in the past they might have been able to produce in 30 - 90 days. 
Our team will work diligently to have a replacement issued and shipped as soon as possible. - Any itemreturned to the sender without being delivered. I bought two of these lamps for my bedroom. We only accept returns on eligible items indicated below. Kindly note, if you cancel your backordered item in order to process a new order at a promotional price, your originally ordered piece will no longer be reserved. Add on material shortages preventing production lines from running at 100%, and the lack of available truck drivers that we rely upon for the transport of goods, which extends further the delays and increases costs, and you have a real web of challenges to get items to clients. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. This means your order can be delivered to a main entrance, garage or driveway. Curbside delivery is delivered by a third-party freight company and will be adhering to all Covid-19 safety standards. During the day, or when it's not turned on, it still looks great in the room . If you do not follow our instructions, we cannot give you your refund. The alabaster shade with metal clip in polished nickel, antique burnished brass or bronze can be installed vertical or horizontal. This situation does not touch only our small business - West of Main, but a very wide range of retailers. (Our freight forwarder will pay your import duties) ***Kindly note that West of Main is a small local business with limited warehouse storage available. Mooielightis an online concept lighting store established in 2008.
You are more than welcome to wait until our promotional periods to purchase your items. Your browser's Javascript functionality is turned off. Our curated items are most commonly manufactured and shipped from all parts of North America, and overseas. Please obtain a quote from us before you order. Where are items located? 1863/2020 All reproduction rights reserved, Swimming pools, hot tubs and outdoor showers. If there is damage, please note any specific impairments on the Proof of Delivery form before signing. Please feel free to contact us if youd like to know if an item youre interested in is in stock.
Eligible partial/full refund & replacement. We will then review and evaluate the condition of the piece. Sign up for our newsletter to get notified about mooielight and new products. Please contact us if you would like to cancel an order. Dia 10 cm x H 35 cm, Dia 10 cm x H 50 cm, Dia 10cm X H 35cm Set of 2, Dia 10cm X H 50cm Set of 2. Order Cancellation Cancelling orders is only possiblewithin 4hours after order confirmation. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. Some items will require a signature to complete the delivery. All our packages are free shipping, if you need faster shipping service, please contact our customer service team in advance. What is your lead time? Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. However, in certain circumstances especially on larger orders, we may need to provide more information to customs and need to cooperate with buyer to provide paper work. All the cases above will be eligible for the partial/full refund and replacement. Step 2:We confirm the refund amount you qualify for depending on your reason for return and items in your order. The organic carved alabaster pieces, set in a prong setting of rich natural bronze, possesses a poetic, paired-down luxury of easy refinement - everything we've come to expect from Kelly Wearstler. Enable collaborative features and customize widget: Any questions, please contact the support team: info@vakkerlight.com, Crystal Light: Modern and Traditional Options. We offer free in-store pick up with in 7 days of purchase, pick up your order in a timely manner, after. Items ship from China, Germany and Canada.
Returns are for store credit only. Products are to be unused. White Glove shipping provides the highest peace of mind for your furniture investment. Please refer to the tracking number of UPS Express:1Z30YE206899562410, UAE United Arab Emirates / Bahrain /Kuwait (China-Middle East air or sea express line express 10-35 days), Please refer to the tracking number Express:MT12346, Click on the website and enter the tracking number, RUSSIA (China-Russia Special Line Express 10-30 days). This does not apply to any made-to-order pieces. This lamp's beautiful shape adds interest and style to my living room. Shipping costs to send the item back to our store warehouse will be the responsibility of the buyer. Please note: that the alabaster pattern varies from product to product, so the displayed image may be different. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. After 48 hours, online orders cannot be canceled and are subject to the final sale policy. Shipping costs to send the item back to our store warehouse will be the responsibility of the buyer. Thank you for your continued support and understanding throughout this unprecedented time in history. Size: Dia 10 cm x H 35 cm / 3.9 x H 13.8, Size: Dia 10 cm x H 50 cm / 3.9 x H 19.7, Material: Metal, Alabaster, Natural Stone, Light source: LED bulb or halogen bulb (G4), Light source base type: pluggable G4 base. Items that arrive damaged if notified within 48 hours of delivery or pick-up. International Orders: Lead times and availability vary for non-US 120V fixtures. Please note: Your payment does not include customs duties, local taxes or any other import costs. Dia 10cm x H 50cm*2 Packing size: 58*27*35cm67*23*23. Please note: Your payment does not include customs duties, local taxes, or any other import costs.
If in stock, this item takes2-3weeks to ship. Orders are typically received in28-40 daysCanadian customers/ in25-50 days American customersfrom date of order. Refunds (if applicable) If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. Backordered items can only be canceled within 48 hours of placing the original order. Join our newsletter by entering your email below: The Montauk Lighting Co.was established to bring Australia distinctive, high quality lighting, created by renowned and acclaimed international designersincludingRalph Lauren Home,Kelly Wearstler,AERIN,Kate Spade,Julie Neill, Alexa Hampton,Barbara Barry,E.F. ChapmanandThomas O'Brien,throughVisual Comfort. We offer free in-store pick up with in 7 days of purchase from our Ottawa showroom and warehouse. It must also be in the original packaging. If there is no shipping fee added at your checkout session, our team will contact you with the proper price to ship your order to you. The description says its a marble Materialvery beautiful and give an elegant feel to the room. Receive 10% off your first order(exclusions apply). This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. Please refer to the tracking number of UPS Express:1Z6RE2016750315367. Sign up for Kelly Wearstlers email list to be the first to hear about new arrivals and upcoming events. As soon as the parcel leaves our doors, it is in full discretion with the courier company to deliver your order timely. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are ESTIMATES and are subject to change at West of Mains discretion. Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team. We do not cover the cost of return shipping or provide pre-paid labels. I need an item by a certain date! If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order. Please note that this lead time is subject to change and Covid related delays are possible. Please agree with our terms and conditions. In most cases, our parcels pass through customs without VAT payable. If you refuse your furniture, artwork, lighting, rug, and/or mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. Please take multiple in-focus, close ups and wide-angled, full product photos in order for us to easily and clearly reference the damages reported. It is our responsibility to supply you with goods that meet your consumer rights. Note:that the alabaster pattern varies from product to product, so the displayed image may be different. Thank you, and let's continue to get through this together. Please reach out to our customer service associates for approval of your return and to initiate the return process. A: Whether it supports dimming depends on what type of bulb you buy. Its everything!!! There is a cost to the customer for shipping for ALL orders. We are registered as a Responsible Supplier (E6428) with the Electrical Regulatory Authorities Council (ERAC) and are proud to be Associate Members of the Lighting Council of Australia and the IESANZ. We will contact you once your order has been received and is ready for pickup. We want to reassure you that we are very confident with our commercial partners, and we know they are working tirelessly to ensure we get our shipments as fast as possible so that we can deliver your items to you ASAP for you to enjoy! And yes, our lights are wired and certified specifically for Australia. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are. Available in Gild, and Aged Iron with Linen Shade. Any rejected orders due to customs and duties will be shipped back to our warehouse at your expense and may be refunded in the form of a store credit. If it is a product quality problem or transportation damage, we will provide free return and exchange services. Any questions? Great modern boho feel perfect in my guest bedroom! eautiful, high quality. Shipping time with UPS.Door to doorYou do not need to pay import duties. This obviously has made it very difficult to keep up with the customer service around delays and we are working a huge amount to try to keep up. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. please contact our support team: Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Cambodia, Georgia, India, Indonesia, Hong Kong, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Mongolia, Nepal, Oman, Pakistan, Philippines, Sri Lanka, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Vietnam, Yemen, American Samoa, Cook Island, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Island, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Bosnia and Herzegovina, Montenegro, Serbia, San Marino.
Our team will work diligently to have a replacement issued and shipped as soon as possible. - Any itemreturned to the sender without being delivered. I bought two of these lamps for my bedroom. We only accept returns on eligible items indicated below. Kindly note, if you cancel your backordered item in order to process a new order at a promotional price, your originally ordered piece will no longer be reserved. Add on material shortages preventing production lines from running at 100%, and the lack of available truck drivers that we rely upon for the transport of goods, which extends further the delays and increases costs, and you have a real web of challenges to get items to clients. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. This means your order can be delivered to a main entrance, garage or driveway. Curbside delivery is delivered by a third-party freight company and will be adhering to all Covid-19 safety standards. During the day, or when it's not turned on, it still looks great in the room . If you do not follow our instructions, we cannot give you your refund. The alabaster shade with metal clip in polished nickel, antique burnished brass or bronze can be installed vertical or horizontal. This situation does not touch only our small business - West of Main, but a very wide range of retailers. (Our freight forwarder will pay your import duties) ***Kindly note that West of Main is a small local business with limited warehouse storage available. Mooielightis an online concept lighting store established in 2008. You are more than welcome to wait until our promotional periods to purchase your items. Your browser's Javascript functionality is turned off. Our curated items are most commonly manufactured and shipped from all parts of North America, and overseas. Please obtain a quote from us before you order. Where are items located? 1863/2020 All reproduction rights reserved, Swimming pools, hot tubs and outdoor showers. If there is damage, please note any specific impairments on the Proof of Delivery form before signing. Please feel free to contact us if youd like to know if an item youre interested in is in stock. Eligible partial/full refund & replacement. We will then review and evaluate the condition of the piece. Sign up for our newsletter to get notified about mooielight and new products. Please contact us if you would like to cancel an order. Dia 10 cm x H 35 cm, Dia 10 cm x H 50 cm, Dia 10cm X H 35cm Set of 2, Dia 10cm X H 50cm Set of 2. Order Cancellation Cancelling orders is only possiblewithin 4hours after order confirmation. Late or missing refunds (if applicable) If you havent received a refund yet, first check your bank account again. Some items will require a signature to complete the delivery. All our packages are free shipping, if you need faster shipping service, please contact our customer service team in advance. What is your lead time? Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. However, in certain circumstances especially on larger orders, we may need to provide more information to customs and need to cooperate with buyer to provide paper work. All the cases above will be eligible for the partial/full refund and replacement. Step 2:We confirm the refund amount you qualify for depending on your reason for return and items in your order. The organic carved alabaster pieces, set in a prong setting of rich natural bronze, possesses a poetic, paired-down luxury of easy refinement - everything we've come to expect from Kelly Wearstler. Enable collaborative features and customize widget: Any questions, please contact the support team: info@vakkerlight.com, Crystal Light: Modern and Traditional Options. We offer free in-store pick up with in 7 days of purchase, pick up your order in a timely manner, after. Items ship from China, Germany and Canada.
Returns are for store credit only. Products are to be unused. White Glove shipping provides the highest peace of mind for your furniture investment. Please refer to the tracking number of UPS Express:1Z30YE206899562410, UAE United Arab Emirates / Bahrain /Kuwait (China-Middle East air or sea express line express 10-35 days), Please refer to the tracking number Express:MT12346, Click on the website and enter the tracking number, RUSSIA (China-Russia Special Line Express 10-30 days). This does not apply to any made-to-order pieces. This lamp's beautiful shape adds interest and style to my living room. Shipping costs to send the item back to our store warehouse will be the responsibility of the buyer. Please note: that the alabaster pattern varies from product to product, so the displayed image may be different. A cancellation request after 24 - 48 hours incurs a 25% restocking fee to the client.. After 48 hours, online orders cannot be canceled and are subject to the final sale policy. Shipping costs to send the item back to our store warehouse will be the responsibility of the buyer. Thank you for your continued support and understanding throughout this unprecedented time in history. Size: Dia 10 cm x H 35 cm / 3.9 x H 13.8, Size: Dia 10 cm x H 50 cm / 3.9 x H 19.7, Material: Metal, Alabaster, Natural Stone, Light source: LED bulb or halogen bulb (G4), Light source base type: pluggable G4 base. Items that arrive damaged if notified within 48 hours of delivery or pick-up. International Orders: Lead times and availability vary for non-US 120V fixtures. Please note: Your payment does not include customs duties, local taxes or any other import costs. Dia 10cm x H 50cm*2 Packing size: 58*27*35cm67*23*23. Please note: Your payment does not include customs duties, local taxes, or any other import costs.
If in stock, this item takes2-3weeks to ship. Orders are typically received in28-40 daysCanadian customers/ in25-50 days American customersfrom date of order. Refunds (if applicable) If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days. Shipping rates change daily and we, as a local business, are committed to providing you the best possible rates. Effortlessly pairing natural alabaster and sleek metal detailing in a streamlined geometric form, the Melange Elongated Sconce exudes a modern refinement while emphasizing the beauty of natural stone. Backordered items can only be canceled within 48 hours of placing the original order. Join our newsletter by entering your email below: The Montauk Lighting Co.was established to bring Australia distinctive, high quality lighting, created by renowned and acclaimed international designersincludingRalph Lauren Home,Kelly Wearstler,AERIN,Kate Spade,Julie Neill, Alexa Hampton,Barbara Barry,E.F. ChapmanandThomas O'Brien,throughVisual Comfort. We offer free in-store pick up with in 7 days of purchase from our Ottawa showroom and warehouse. It must also be in the original packaging. If there is no shipping fee added at your checkout session, our team will contact you with the proper price to ship your order to you. The description says its a marble Materialvery beautiful and give an elegant feel to the room. Receive 10% off your first order(exclusions apply). This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. Please refer to the tracking number of UPS Express:1Z6RE2016750315367. Sign up for Kelly Wearstlers email list to be the first to hear about new arrivals and upcoming events. As soon as the parcel leaves our doors, it is in full discretion with the courier company to deliver your order timely. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are ESTIMATES and are subject to change at West of Mains discretion. Please fully inspect your furniture at the time of delivery and communicate any damage or defect to our customer experience team. We do not cover the cost of return shipping or provide pre-paid labels. I need an item by a certain date! If not in stock, one of our team members will reach out to you within 2-3 days after you have placed your order. Please note that this lead time is subject to change and Covid related delays are possible. Please agree with our terms and conditions. In most cases, our parcels pass through customs without VAT payable. If you refuse your furniture, artwork, lighting, rug, and/or mirror delivery due to damage or manufacturing defect, the piece will be brought back to the local delivery terminal. Please take multiple in-focus, close ups and wide-angled, full product photos in order for us to easily and clearly reference the damages reported. It is our responsibility to supply you with goods that meet your consumer rights. Note:that the alabaster pattern varies from product to product, so the displayed image may be different. Thank you, and let's continue to get through this together. Please reach out to our customer service associates for approval of your return and to initiate the return process. A: Whether it supports dimming depends on what type of bulb you buy. Its everything!!! There is a cost to the customer for shipping for ALL orders. We are registered as a Responsible Supplier (E6428) with the Electrical Regulatory Authorities Council (ERAC) and are proud to be Associate Members of the Lighting Council of Australia and the IESANZ. We will contact you once your order has been received and is ready for pickup. We want to reassure you that we are very confident with our commercial partners, and we know they are working tirelessly to ensure we get our shipments as fast as possible so that we can deliver your items to you ASAP for you to enjoy! And yes, our lights are wired and certified specifically for Australia. ***Kindly note that due to complications due to COVID-19 on the manufacturing and shipping industries, as well as vessel, container, vehicle and driver shortages, all shipping rates provided at time of checkout are. Available in Gild, and Aged Iron with Linen Shade. Any rejected orders due to customs and duties will be shipped back to our warehouse at your expense and may be refunded in the form of a store credit. If it is a product quality problem or transportation damage, we will provide free return and exchange services. Any questions? Great modern boho feel perfect in my guest bedroom! eautiful, high quality. Shipping time with UPS.Door to doorYou do not need to pay import duties. This obviously has made it very difficult to keep up with the customer service around delays and we are working a huge amount to try to keep up. This sconce features hand-carved natural alabaster with either Antique Brass, Bronze or Polished Nickel detailing and is rated for damp locations. please contact our support team: Afghanistan, Armenia, Azerbaijan, Bangladesh, Bhutan, Cambodia, Georgia, India, Indonesia, Hong Kong, Iraq, Israel, Jordan, Kazakhstan, Kuwait, Kyrgyzstan, Laos, Lebanon, Mongolia, Nepal, Oman, Pakistan, Philippines, Sri Lanka, Tajikistan, Turkey, Turkmenistan, Uzbekistan, Vietnam, Yemen, American Samoa, Cook Island, French Polynesia, Guam, Kiribati, Marshall Islands, Micronesia, Nauru, New Caledonia, Niue, Palau, Papua New Guinea, Solomon Island, Tonga, Tuvalu, Vanuatu, Wallis and Futuna, Western Samoa, Albania, Bosnia and Herzegovina, Montenegro, Serbia, San Marino.