If you receive a notification of alleged copyright infringement and believe that the claim is erroneous, you may submit a counter-notification to Kendra Scotts Designated Agent within thirty (30) days of the date the Content was removed from the Sites. 
For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. Exclusions apply. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. Exclusions apply. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We recommend using the pouch to store your jewelry and polish your jewelry as needed. Message frequency will vary. If it turns out that a particular provision in these Terms is not enforceable, that will not affect any other provision. Your pickup order will be fulfilled on, IN-STORE ONLY SERVICE DISCOUNT FOR TEACHERS, HEALTHCARE WORKERS, MILITARY AND FIRST RESPONDERS, KENDRA GIVES BACK EVENTS & PRODUCT DONATIONS, Were here for you, Monday Sunday 8am 5pm CT. Maintain your jewelrys shine by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, etc. For in-store pickups, a Diamond Expert will also notify the customer when the ring has arrived in store. NO EXCEPTIONS. We reserve the right to refuse or cancel any order and any future orders if we believe, in our sole discretion, that an order is being purchased for resale. The description of goods, price, and applicable tax are agreed on between you and Kendra Scott when an order is placed. Embrace the classic charm bracelet look with our chain link bracelet, crafted in favorite metals like Gold, Rose Gold, Vintage Silver, and Vintage Gold. A silver cleaner can be used on pure Sterling Silver pieces, but not 18k Yellow Gold Vermeil or 18k Rose Gold Vermeil. The following guidelines apply to any product donation: Donated product must be used to directly raise funds for a 501(c)(3) non-profit through activities such as a silent or live auction or a raffle. If a Kendra Scott Fine Jewelry piece fails during normal wear within one year of the original purchase date due to a defect in material or workmanship, as solely determined by Kendra Scott, we will repair the Kendra Scott Fine Jewelry piece with like quality materials at no cost. If you missed your birthday month this year, we look forward to celebrating with you next year. A signature or the electronic equivalent from the copyright holder or authorized representative. That doesnt mean that we control or endorse those websites, or any goods or services sold on those websites. Discover which one is best for your piece: One of the most common clasps in jewelry, our lobster claw extender is ideal for any of our fashion jewelry pieces. 
Store your Kendra Scott Fine Jewelry in its pouch or lined box for safe keeping. Chains are so versatile! All customers will receive a confirmation email with tracking information when the order has shipped. Our goal is to provide high quality goods and products. Buy More, Save More! Your name, address, telephone number, and e-mail address. Please refer to our Jewelry Care page for detailed instructions on how to care for yourKendra Scott jewelry. Borderfree then ships your order to its final international destination. WE PROVIDE THE SITE "AS IS". Message and data rates may apply. If you select to pay duties, taxes, and fees at delivery, payment of these fees is made to the shipping carrier when the order is delivered. You are prohibited from infringing or otherwise violating any third-party rights, including without limitation, third-party intellectual property rights. Please allow 15-20 business days for your repairs to be complete plus additional time for shipping, if applicable. You will receive a refund in the same currency and same exchange rate as your original order.
Kendra Scott offers a 15% discount to healthcare works, teachers, military and first responders every day in a Kendra Scott store only with a valid photo ID.
All fees are to be paid for by the customer at the time of delivery. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. If you dont see your country listed, we dont currently ship to that destination. If you have questions about the return policy or about how to make a return, you may contact Customer Service via email at service@kendrascott.com or call us at 866-677-7023. Kendra Scott provides FREE RETURN SHIPPING on qualified orders for international customers. 9. We are able to deliver messages to most major mobile phone carriers. All purchases made with the Birthday Discount are final sale and are not eligible for return or exchange. We welcome one event per approved organization annually. If you have a cause close to your heart and would like to host an event, please contact your local Kendra Scott store. The maximum order value for international shipment is USD $25,000 (does not include duties and taxes). BUY MORE SAVE MORE ON MARKDOWNS. Engagement rings are not eligible for any giveback donations, including if such purchase is made during a Kendra Gives Back event. International Shipping is not available currently for purcahses or returns for engagement rings. This warranty is void if the serial number or product date codes or other tracking marks have been removed, altered or obliterated. All orders are shipped via United Parcel Service (UPS). To return by mail, please complete the Return Form included in your Buy Online, Pick Up At Store order and print a pre-paid return shipping label by visiting kendrascott.com/returns. A counter-notification must be a written communication that includes substantially the following: Identification of the material that has been removed or disabled and its location (e.g., URL); Your name, address, telephone number, and e-mail address; A statement "under penalty of perjury" that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and. All international orders are processed by our international shipping partner, Borderfree. Kendra Scott provides FREE RETURN SHIPPING for eligible items. You are eligible to receive a Birthday Discount during your birthday month redeemable online or at a Kendra Scott retail location. If you believe that a user is a repeat infringer, please follow the instructions above to contact Kendra Scott Designated Agent and provide information sufficient for us to verify that the user has been determined to be in violation of the DMCA repeatedly. If you are shipping to an APO/FPO address, please use the regular checkout process, using the United States as your shipping country. If not, click continue. Orders placed Monday through Friday (excluding holidays) with Standard Shipping Method will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Please allow up to 30 business days for your return to be processed. Your international purchase is managed and made secure by our partner vendor Borderfree, a technology company that helps U.S. retailers carry out transactions with consumers across the globe. Any unworn merchandise must be sent back to Kendra Scott within 30 days of receipt of product. In that case, the hearing shall take place in Travis County, Texas. The Birthday Discount is non-transferable and voidable if transferred prior to redemption. At checkout, you may be presented with options to either prepay duties and taxes or to pay duties and taxes on delivery. International orders are not eligible to receive certain promotions or policies, including but not limited to: Promotions for products not eligible for international purchase & shipment. If not, click continue. Borderfree is a groundbreaking global e-commerce company that allows us to show all our prices in your currency and lets us take advantage of a fast, reliable shipping network. Wash your Kendra Scott Fine Jewelry with gentle hand soap, rinse well and dry completely with a soft cloth. The Birthday Discount may not be applied to previous purchases or combined with other offers. discount automatically applies in cart. Fashion jewelry and vermeil jewelry are not eligible for repair. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law. We reserve the right to modify or discontinue the Sites at any time, with or without notice to you. Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging. After texting HELP or STOP to our shortcode you may receive an additional message confirming that your request has been processed. Similarly, the Sites may contain ads from third-parties. Business days are Monday-Friday, excluding federal holidays. Borderfree supports a variety of payment methods which vary by destination, payment options presented at checkout. When you place an international order, your transaction will be with Borderfree, but Kendra Scott is happy to assist with customer service needs. Donation requests must be made at a minimum one month in advance of desired event or fundraiser. No sales tax will be charged on the purchase of a Gift Card. Please note that Borderfree is unable to support the purchase/redemption of any gift cards from Kendra Scott. Kendra Scott providesFREE RETURN SHIPPING for eligible items. Always remove your jewelry before swimming and exercising. If we determine that you have misused your service discount, we reserve the right to refuse or cancel any future orders and to cancel your account. IT AFFECTS HOW DISPUTES BETWEEN YOU AND KENDRA SCOTT MAY BE RESOLVED. To redeem your birthday discount for a purchase at a Kendra Scott retail location, please bring this code with you and provide the discount code along with your email address at checkout. Shipping and handling paid on your original order are not refundable. Designed for your go-to charm bracelets, our bracelet link extender allows you to lengthen your piece. EXCEPT WHERE PROHIBITED, KENDRA SCOTT SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTYS USE OF THE SITES. A printed copy of the receipt is required for warranty repairs. None of the Content that you submit shall be subject to any obligation of confidence on the part of Kendra Scott, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. Our bracelet and necklace extenders and chains are designed for unlimited customization. Just add Kendra Scott charms with the custom removable bail that comes with each. Any and all claims must be reported to Kendra Scott within five (5) business days without exception. Kendra Scott reserves the right to alter the frequency of messages sent at any time. Kendra Scott reserves the right to alter or cancel any promotion without notice. This license continues even if you stop using our Sites. A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury", you are the copyright owner or are authorized to act on the copyright owners behalf. Youll see a more specific shipping range at checkout. Sign up and get 15% off your next purchase. If the jewelry is found to be repairable but the damage is not covered by the warranty or surpasses the one-year warranty term, a price quote will be provided to the customer for approval for billable work. Avoid contact with soaps, perfume, lotion, makeup, hair, and cleaning products. Engagement rings will be held in store for 30 days before the piece is considered abandoned. All unworn, eligible unused items may be returned at your nearest Kendra Scott store for exchange or store credit only within 30 days of purchase. To exchange an item, simply return it and place a new order for the item you want. If you need your order sooner, select a different store. Ineligible for Certain Promotions and Policies. If you believe any Content on the Sites infringes your copyrights, you may request that we remove the Content from the Sites (or disable access to that Content) by contacting our Designated Agent (identified below) and providing the following information pursuant to the Digital Millennium Copyright Act, 17 U.S.C. Your signature or the electronic equivalent. OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, KENDRA SCOTT DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SITE. If we accept your Content and include it on the Sites, in any event, promotion, program or for any other purpose, we cannot remove it later and you may not request that it be removed. Shipping charges may apply on your new order. Please review our Privacy Policy for more information on how we collect, use and share your information. You acknowledge and agree that using our Sites does not afford you any rights to the content you access. Please include the gifted product with your return, or your refund will be adjusted to reflect the retail value of the gift. Similarly, you consent to receive communications related to your use of the Sites from us electronically. All orders with in-store pickup will be notified by their Diamond Expert when the ring has arrived and is available for pickup. Any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet. If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to take down Content, terminate your account, prohibit you from using the Sites, and take appropriate legal actions. You agree to these Terms and to our Privacy Policy by your access or use of the Sites and any of the services offered by Kendra Scott, including your purchase from the Sites or one of our retail locations, whether or not you are a registered user of the Sites. Once placed, all orders are considered final and you may not change or cancel them. Click here for details. cart reminders) from Kendra Scott, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided or any other number that you designate. We may modify these Terms at any time, so be sure to check back regularly. All orders are shipped via United Parcel Service (UPS) and cannot be delivered to P.O. You must also provide your email address to redeem your Birthday Discount in-store. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. For the warranty to be valid, you will be required to send in a copy of your proof of purchase. Please check the store locator for days and hours of operation for this location. You must provide us with a valid proof of purchase to receive a repair. After selecting your shipping country and selecting the currency, product prices will be displayed in the currency you selected. Send this information to us by mail or e-mail: By mail: 3800 N. Lamar Blvd., Suite 400, Austin, TX 78756, Attention: Copyright Agent, By e-mail: copyrightagent@kendrascott.com. Offers may only be valid for a specified date and timeframe. You will be charged at the time that your order ships, you will see BF*Kendra Scott on your credit card statement. Protect the plating of your jewelry by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material. ITEMS PURCHASED WITH THEBIRTHDAYDISCOUNT ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. Shipping charges may apply on your new order. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. BUY MORE SAVE MORE ON MARKDOWNS.
Shipping rates at time of purchase are free of charge to the customer. Please include the gifted product with your return, or your refund will be adjusted to reflect the retail value of the gift. Looking for a chain thats easy to put on and take off? Sign up and get 15% off your next purchase. Except as provided in Section 26, you expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms and/or your use of the Sites resides in the courts located in Austin, TX, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Please review the Privacy Policy for more information on how we use the information you provide to us. If you have misplaced your shipping label, you can print a replacement pre-paid return shipping label by visiting kendrascott.com/returns. Our jewelry is protected with an anti-tarnish solution, but may wear with time and improper care. Want to create custom fitted accessories with ease? You have the option to receive free gift wrapping on eligible online orders. All shipments to APO, FPO, and DPO addresses are sent via UPS Surepost. To exchange an eligible item without going to a store, simply return it to the Kendra Scott distribution center by using the pre-paid, pre-addressed return shipping label included with your order and place a new order for the item you want. If you dont like any changes, you can stop using the Sites at any time. You must provide current, truthful and accurate information when creating an account. Simply hook the 2 inch extender to your link necklace or bracelet for a little added length. IN-STORE ONLY SERVICE DISCOUNT FOR TEACHERS, HEALTHCARE WORKERS, MILITARY AND FIRST RESPONDERS, 18. Do not use products like tissue paper or paper towels, as they can cause scratching. All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to the Kendra Scott distribution center within 30 days of receipt of product in original packaging with tags on. 512 (the "DMCA"): Identification of the copyrighted work that you believe to be infringed. To return an eligible item, simply contact the local Kendra Scott where the original order was placed or contact Customer Service by email at service@kendrascott.com or by phone 866-677-7023 Monday Sunday 8am 5pm CT and a pre-paid shipping label will be provided. Our thin adjustable chain necklace features an adjustable slider, so you can easily adjust it to your ideal length! In accordance with the DMCA and other applicable law, it is Kendra Scotts policy, in appropriate circumstances and in its sole discretion, to terminate access to the Sites of any user that Kendra Scott finds to be a repeat infringer. If you need your order sooner, select a different store. Production starts on Monday for weekend orders. Kendra Scott reserves the right to accept, reject, remove, refuse, change, condense or delete any Content submitted in its sole discretion and for any reason whatsoever. For orders shipped directly to the customer, a signature is required for the delivery. Dainty and delicate, our 18 inch chain necklace is made in favorite elevated metals like Sterling Silver and Gold Vermeil. An agreement for Kendra Scott to sell goods to you is made when we accept your order. Any decision to repair a piece of Kendra Scott Fine Jewelry is subject to review and in Kendra Scotts sole discretion, and Kendra Scott may refuse to repair any piece of jewelry for any reason whatsoever. Kendra Scott Purchases Made Online And Picked Up Curbside Or In-Store. A $50 fee may be required and covers the cost of shipping your jewelry to Kendra Scotts repair center. If something seems too good to be true, it probably is! For any inquiries concerning repairs, returns or exchanges, please contact Customer Service via email at [emailprotected] or by phone 866-677-7023 Monday - Sunday 8am - 5pm CT. Be an insider! Please check the store locator for days and hours of operation for this location. The Sites may include features that operate in conjunction with certain third-party social networking websites that you visit, such as Facebook, Pinterest, Instagram, YouTube, and Twitter ("Social Network Features"). When redeeming, the customer eligible for the discount must be present at the time of redemption and present a valid photo ID in-store. You acknowledge that you, not Kendra Scott, are responsible for the Content you submit.
You can also click here, scroll down to the Check Order section and submit order information to check the status of your report. Kendra Scott reviews each request for a Kendra Gives Back event and/or a product donation request. Kendra Scott reserves the right to refuse to host a Kendra Gives Back event or provide product donations for any reason, in its sole discretion. Be an insider! If the quote is approved by the customer, the repair work will be initiated and completed around 10 business days. All trademarks, logos, and service marks displayed on the Sites are registered and unregistered trademarks of Kendra Scott and/or third parties who have authorized their use, and all materials on the Sites are protected by copyright and other intellectual property rights, including but not limited to the photographs, jewelry designs and the Sites, except where explicitly noted otherwise (collectively "Intellectual Property"). Please contact Customer Service to request a repair form or visit your closest Kendra Scott store. Engagement rings are not eligible to recieve a Birthday Discount or any type of code-based discounts. YOU MAY ONLY USE YOUR BIRTHDAY DISCOUNT ONE TIME PER CALENDAR YEAR. Kendra Scott reserves the right to cancel any order for any reason whatsoever, including but not limited to unauthorized, altered, or ineligible use of an offer or payment. Disputes may also be referred to another arbitration organization if you and Kendra Scott agree in writing, or to an arbitrator appointed pursuant to Section 5 of the Federal Arbitration Act. By uploading, submitting or otherwise posting your Content, you grant Kendra Scott, its agents, licensees, and assigns an irrevocable, perpetual (non-exclusive) right and permission to reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use your Content as-is or as-edited (with or without using your name, social media handle or pseudonym) in any form or media throughout the world for any purpose, in perpetuity, without limitation, and without additional review, compensation, or approval from you. Arbitration shall be administered by the Judicial Arbitration and Mediation Services, Inc. ("JAMS"), pursuant to the most-current JAMS Streamlined Arbitration Rules & Procedures, and conducted by a single, neutral arbitrator. If you need your order sooner, select a different store. ALL SHIPPING CHARGES ARE NON-REFUNDABLE. Any product purchased during a "Gift with Purchase" or "Buy One, Get One Free" promotion may be returned. Please reach out to our customer service team if you have any questions, 866-677-7023 or email service@kendrascott.com. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Additionally, some products are not eligible for shipment to international destinations, including and as may be updated from time to time: Kendra Scott E-Gift Cards and physical gift cards (collectively, Gift Cards) can be redeemed online or in any Kendra Scott Retail Location and expire five (5) years from purchase. If not, click continue. This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. An arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief, or statutory damages), and must follow these Terms. Friday-Sunday: 8am-6pm CT, Customer Service Phone Number: 866-677-7023, Customer Service Email Address: You will not be able to edit or delete any Content you have submitted. You may not share your account with anyone else. To exchange an eligible item purchased online, simply return it to the distribution center using the prepaid UPS label and place a new order for the item you want or stop by your nearest Kendra Scott store. Repair processing begins after your package is delivered to us. Requests must be made at a minimum one month in advance of desired event date. Kendra Scott has partnered with Borderfree to provide international shipping to more than 175 countries. Products that are not purchased from an authorized retailer. Whether you prefer a loose fit or something close to the wrist, this extender makes styling so simple. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. If the damage is covered under the terms and conditions of the warranty, Kendra Scott will repair or replace (at our discretion) the jewelry without charge. You are prohibited from infringing or otherwise violating Kendra Scotts rights, including but not limited to Kendra Scotts Intellectual Property.
If we determine that you have used your Birthday Discount more than once in a calendar year, we reserve the right to refuse or cancel any future orders and to cancel your account. For any inquiries, please contact Customer Service via email at service@kendrascott.com or by phone 866-677-7023 Monday Sunday 8am 5pm CT. Be an insider! Your watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. Any materials, information, or ideas you send us or post on the Sites, by any means, will be treated as non-confidential and non-proprietary, and may be disseminated or used by Kendra Scott for any purpose whatsoever. Any product purchased during a "Gift With Purchase" or "Buy One, Get One Free" promotion may be returned. Due to the custom nature of this order, each order will be handled individually. Your pickup order will be fulfilled on, Were here for you, Monday Sunday 8am 5pm CT. Made for bracelets with fold-over clasp closures, our small link extender will give your petite pieces that bit of length youve been searching for. Please unpack and inspect your order immediately upon receipt. The store you selected is closed today. Theyre based on interbank rates of exchange, which correspond with the average aggregate exchange rates applied in an e-commerce transaction. Your pickup order will be fulfilled on, Were here for you, Monday Sunday 8am 5pm CT. If the quote is rejected, the jewelry will be shipped back to the customer. You are responsible for the charges for transport, packaging, freight, and/or insurance of your order as reflected in the order summary provided upon checkout.
The hook necklace extender is right for you.
You agree not to use the Sites in a way that violates any laws, infringes any individual or entitys rights, is inappropriate or offensive, or interferes with the Sites or any features on the Sites (including any technological measures we employ to enforce these Terms). Post 30 days, the customer will be responsible for a 20% restocking fee (20% of the retail price at the time of purchase). Promotions and other special offers do not apply to the purchase of a Gift Card. Promotion code may be required upon checkout. To clean the thread on your cord bracelet, occasionally wash it with a soft sponge and mild soap in lukewarm water. We each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website.
For example, we may add or remove functionality or features, and we may suspend or stop a particular feature altogether. Exclusions apply. This warranty covers materials and manufacturing defects, the watch movement, hands and dial only. Exclusions apply. You are responsible for ensuring that your use of those sites complies with any applicable terms of service or other agreements. You agree that all agreements, notices, disclosures, and other communications that are provided to you electronically satisfy any legal requirement that such communications be in writing. We recommend using the pouch to store your jewelry and polish your jewelry as needed. Message frequency will vary. If it turns out that a particular provision in these Terms is not enforceable, that will not affect any other provision. Your pickup order will be fulfilled on, IN-STORE ONLY SERVICE DISCOUNT FOR TEACHERS, HEALTHCARE WORKERS, MILITARY AND FIRST RESPONDERS, KENDRA GIVES BACK EVENTS & PRODUCT DONATIONS, Were here for you, Monday Sunday 8am 5pm CT. Maintain your jewelrys shine by avoiding contact with agents such as soaps, perfume, lotion, makeup, hair & cleaning products, etc. For in-store pickups, a Diamond Expert will also notify the customer when the ring has arrived in store. NO EXCEPTIONS. We reserve the right to refuse or cancel any order and any future orders if we believe, in our sole discretion, that an order is being purchased for resale. The description of goods, price, and applicable tax are agreed on between you and Kendra Scott when an order is placed. Embrace the classic charm bracelet look with our chain link bracelet, crafted in favorite metals like Gold, Rose Gold, Vintage Silver, and Vintage Gold. A silver cleaner can be used on pure Sterling Silver pieces, but not 18k Yellow Gold Vermeil or 18k Rose Gold Vermeil. The following guidelines apply to any product donation: Donated product must be used to directly raise funds for a 501(c)(3) non-profit through activities such as a silent or live auction or a raffle. If a Kendra Scott Fine Jewelry piece fails during normal wear within one year of the original purchase date due to a defect in material or workmanship, as solely determined by Kendra Scott, we will repair the Kendra Scott Fine Jewelry piece with like quality materials at no cost. If you missed your birthday month this year, we look forward to celebrating with you next year. A signature or the electronic equivalent from the copyright holder or authorized representative. That doesnt mean that we control or endorse those websites, or any goods or services sold on those websites. Discover which one is best for your piece: One of the most common clasps in jewelry, our lobster claw extender is ideal for any of our fashion jewelry pieces. Store your Kendra Scott Fine Jewelry in its pouch or lined box for safe keeping. Chains are so versatile! All customers will receive a confirmation email with tracking information when the order has shipped. Our goal is to provide high quality goods and products. Buy More, Save More! Your name, address, telephone number, and e-mail address. Please refer to our Jewelry Care page for detailed instructions on how to care for yourKendra Scott jewelry. Borderfree then ships your order to its final international destination. WE PROVIDE THE SITE "AS IS". Message and data rates may apply. If you select to pay duties, taxes, and fees at delivery, payment of these fees is made to the shipping carrier when the order is delivered. You are prohibited from infringing or otherwise violating any third-party rights, including without limitation, third-party intellectual property rights. Please allow 15-20 business days for your repairs to be complete plus additional time for shipping, if applicable. You will receive a refund in the same currency and same exchange rate as your original order. Kendra Scott offers a 15% discount to healthcare works, teachers, military and first responders every day in a Kendra Scott store only with a valid photo ID.
All fees are to be paid for by the customer at the time of delivery. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. If you dont see your country listed, we dont currently ship to that destination. If you have questions about the return policy or about how to make a return, you may contact Customer Service via email at service@kendrascott.com or call us at 866-677-7023. Kendra Scott provides FREE RETURN SHIPPING on qualified orders for international customers. 9. We are able to deliver messages to most major mobile phone carriers. All purchases made with the Birthday Discount are final sale and are not eligible for return or exchange. We welcome one event per approved organization annually. If you have a cause close to your heart and would like to host an event, please contact your local Kendra Scott store. The maximum order value for international shipment is USD $25,000 (does not include duties and taxes). BUY MORE SAVE MORE ON MARKDOWNS. Engagement rings are not eligible for any giveback donations, including if such purchase is made during a Kendra Gives Back event. International Shipping is not available currently for purcahses or returns for engagement rings. This warranty is void if the serial number or product date codes or other tracking marks have been removed, altered or obliterated. All orders are shipped via United Parcel Service (UPS). To return by mail, please complete the Return Form included in your Buy Online, Pick Up At Store order and print a pre-paid return shipping label by visiting kendrascott.com/returns. A counter-notification must be a written communication that includes substantially the following: Identification of the material that has been removed or disabled and its location (e.g., URL); Your name, address, telephone number, and e-mail address; A statement "under penalty of perjury" that you have a good faith belief that the material was removed or disabled as a result of mistake or misidentification of the material; and. All international orders are processed by our international shipping partner, Borderfree. Kendra Scott provides FREE RETURN SHIPPING for eligible items. You are eligible to receive a Birthday Discount during your birthday month redeemable online or at a Kendra Scott retail location. If you believe that a user is a repeat infringer, please follow the instructions above to contact Kendra Scott Designated Agent and provide information sufficient for us to verify that the user has been determined to be in violation of the DMCA repeatedly. If you are shipping to an APO/FPO address, please use the regular checkout process, using the United States as your shipping country. If not, click continue. Orders placed Monday through Friday (excluding holidays) with Standard Shipping Method will be processed and shipped within 2-5 business days once credit card authorization and verification have been obtained. Please allow up to 30 business days for your return to be processed. Your international purchase is managed and made secure by our partner vendor Borderfree, a technology company that helps U.S. retailers carry out transactions with consumers across the globe. Any unworn merchandise must be sent back to Kendra Scott within 30 days of receipt of product. In that case, the hearing shall take place in Travis County, Texas. The Birthday Discount is non-transferable and voidable if transferred prior to redemption. At checkout, you may be presented with options to either prepay duties and taxes or to pay duties and taxes on delivery. International orders are not eligible to receive certain promotions or policies, including but not limited to: Promotions for products not eligible for international purchase & shipment. If not, click continue. Borderfree is a groundbreaking global e-commerce company that allows us to show all our prices in your currency and lets us take advantage of a fast, reliable shipping network. Wash your Kendra Scott Fine Jewelry with gentle hand soap, rinse well and dry completely with a soft cloth. The Birthday Discount may not be applied to previous purchases or combined with other offers. discount automatically applies in cart. Fashion jewelry and vermeil jewelry are not eligible for repair. Not all mobile devices or handsets may be supported, and our messages may not be deliverable in all areas. You may not use, copy, edit or distribute content from our Sites unless you obtain prior written approval from us or any third-party owner, or unless you are otherwise permitted by law. We reserve the right to modify or discontinue the Sites at any time, with or without notice to you. Damage resulting from improper handling, lack of care, accidents, normal wear and tear or aging. After texting HELP or STOP to our shortcode you may receive an additional message confirming that your request has been processed. Similarly, the Sites may contain ads from third-parties. Business days are Monday-Friday, excluding federal holidays. Borderfree supports a variety of payment methods which vary by destination, payment options presented at checkout. When you place an international order, your transaction will be with Borderfree, but Kendra Scott is happy to assist with customer service needs. Donation requests must be made at a minimum one month in advance of desired event or fundraiser. No sales tax will be charged on the purchase of a Gift Card. Please note that Borderfree is unable to support the purchase/redemption of any gift cards from Kendra Scott. Kendra Scott providesFREE RETURN SHIPPING for eligible items. Always remove your jewelry before swimming and exercising. If we determine that you have misused your service discount, we reserve the right to refuse or cancel any future orders and to cancel your account. IT AFFECTS HOW DISPUTES BETWEEN YOU AND KENDRA SCOTT MAY BE RESOLVED. To redeem your birthday discount for a purchase at a Kendra Scott retail location, please bring this code with you and provide the discount code along with your email address at checkout. Shipping and handling paid on your original order are not refundable. Designed for your go-to charm bracelets, our bracelet link extender allows you to lengthen your piece. EXCEPT WHERE PROHIBITED, KENDRA SCOTT SHALL NOT BE LIABLE FOR ANY INDIRECT, SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES ARISING FROM YOUR USE OF THE SITES OR ANY THIRD PARTYS USE OF THE SITES. A printed copy of the receipt is required for warranty repairs. None of the Content that you submit shall be subject to any obligation of confidence on the part of Kendra Scott, its agents, subsidiaries, affiliates, partners or third-party service providers and their respective directors, officers and employees. Our bracelet and necklace extenders and chains are designed for unlimited customization. Just add Kendra Scott charms with the custom removable bail that comes with each. Any and all claims must be reported to Kendra Scott within five (5) business days without exception. Kendra Scott reserves the right to alter the frequency of messages sent at any time. Kendra Scott reserves the right to alter or cancel any promotion without notice. This license continues even if you stop using our Sites. A statement that the information that you have supplied is accurate, and indicating that "under penalty of perjury", you are the copyright owner or are authorized to act on the copyright owners behalf. Youll see a more specific shipping range at checkout. Sign up and get 15% off your next purchase. If the jewelry is found to be repairable but the damage is not covered by the warranty or surpasses the one-year warranty term, a price quote will be provided to the customer for approval for billable work. Avoid contact with soaps, perfume, lotion, makeup, hair, and cleaning products. Engagement rings will be held in store for 30 days before the piece is considered abandoned. All unworn, eligible unused items may be returned at your nearest Kendra Scott store for exchange or store credit only within 30 days of purchase. To exchange an item, simply return it and place a new order for the item you want. If you need your order sooner, select a different store. Ineligible for Certain Promotions and Policies. If you believe any Content on the Sites infringes your copyrights, you may request that we remove the Content from the Sites (or disable access to that Content) by contacting our Designated Agent (identified below) and providing the following information pursuant to the Digital Millennium Copyright Act, 17 U.S.C. Your signature or the electronic equivalent. OTHER THAN AS EXPRESSLY SET OUT IN THESE TERMS, KENDRA SCOTT DOES NOT MAKE ANY SPECIFIC PROMISES ABOUT THE SITE. If we accept your Content and include it on the Sites, in any event, promotion, program or for any other purpose, we cannot remove it later and you may not request that it be removed. Shipping charges may apply on your new order. Please review our Privacy Policy for more information on how we collect, use and share your information. You acknowledge and agree that using our Sites does not afford you any rights to the content you access. Please include the gifted product with your return, or your refund will be adjusted to reflect the retail value of the gift. Similarly, you consent to receive communications related to your use of the Sites from us electronically. All orders with in-store pickup will be notified by their Diamond Expert when the ring has arrived and is available for pickup. Any defect in materials and workmanship of battery, case, crystal, strap or bracelet; including plating on the case and/or bracelet. If we (in our sole discretion) determine that you have acted inappropriately, we reserve the right to take down Content, terminate your account, prohibit you from using the Sites, and take appropriate legal actions. You agree to these Terms and to our Privacy Policy by your access or use of the Sites and any of the services offered by Kendra Scott, including your purchase from the Sites or one of our retail locations, whether or not you are a registered user of the Sites. Once placed, all orders are considered final and you may not change or cancel them. Click here for details. cart reminders) from Kendra Scott, including text messages that may be sent using an automatic telephone dialing system, to the mobile telephone number you provided or any other number that you designate. We may modify these Terms at any time, so be sure to check back regularly. All orders are shipped via United Parcel Service (UPS) and cannot be delivered to P.O. You must also provide your email address to redeem your Birthday Discount in-store. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. For the warranty to be valid, you will be required to send in a copy of your proof of purchase. Please check the store locator for days and hours of operation for this location. You must provide us with a valid proof of purchase to receive a repair. After selecting your shipping country and selecting the currency, product prices will be displayed in the currency you selected. Send this information to us by mail or e-mail: By mail: 3800 N. Lamar Blvd., Suite 400, Austin, TX 78756, Attention: Copyright Agent, By e-mail: copyrightagent@kendrascott.com. Offers may only be valid for a specified date and timeframe. You will be charged at the time that your order ships, you will see BF*Kendra Scott on your credit card statement. Protect the plating of your jewelry by removing it when washing your hands, swimming, exercising, cleaning and before applying any kind of personal body product. Please describe the material, and provide us with its URL or any other pertinent information that will allow us to locate the material. ITEMS PURCHASED WITH THEBIRTHDAYDISCOUNT ARE FINAL SALE AND ARE NOT ELIGIBLE FOR RETURN OR EXCHANGE. Shipping charges may apply on your new order. Promotions may not be combined or applied to previous purchases, gift card purchases, engagement rings, sales tax, or shipping charges. BUY MORE SAVE MORE ON MARKDOWNS. Shipping rates at time of purchase are free of charge to the customer. Please include the gifted product with your return, or your refund will be adjusted to reflect the retail value of the gift. Looking for a chain thats easy to put on and take off? Sign up and get 15% off your next purchase. Except as provided in Section 26, you expressly agree that the exclusive jurisdiction for any claim or dispute under these Terms and/or your use of the Sites resides in the courts located in Austin, TX, and you further expressly agree to submit to the personal jurisdiction of such courts for the purpose of litigating any such claim or action. Orders submitted before 12PM CST with Next Day or Two-Day shipping methods selected will ship the same business day. Please review the Privacy Policy for more information on how we use the information you provide to us. If you have misplaced your shipping label, you can print a replacement pre-paid return shipping label by visiting kendrascott.com/returns. Our jewelry is protected with an anti-tarnish solution, but may wear with time and improper care. Want to create custom fitted accessories with ease? You have the option to receive free gift wrapping on eligible online orders. All shipments to APO, FPO, and DPO addresses are sent via UPS Surepost. To exchange an eligible item without going to a store, simply return it to the Kendra Scott distribution center by using the pre-paid, pre-addressed return shipping label included with your order and place a new order for the item you want. If you dont like any changes, you can stop using the Sites at any time. You must provide current, truthful and accurate information when creating an account. Simply hook the 2 inch extender to your link necklace or bracelet for a little added length. IN-STORE ONLY SERVICE DISCOUNT FOR TEACHERS, HEALTHCARE WORKERS, MILITARY AND FIRST RESPONDERS, 18. Do not use products like tissue paper or paper towels, as they can cause scratching. All eligible, unworn, unused items you would like to return for a full refund to your original payment method must be sent back to the Kendra Scott distribution center within 30 days of receipt of product in original packaging with tags on. 512 (the "DMCA"): Identification of the copyrighted work that you believe to be infringed. To return an eligible item, simply contact the local Kendra Scott where the original order was placed or contact Customer Service by email at service@kendrascott.com or by phone 866-677-7023 Monday Sunday 8am 5pm CT and a pre-paid shipping label will be provided. Our thin adjustable chain necklace features an adjustable slider, so you can easily adjust it to your ideal length! In accordance with the DMCA and other applicable law, it is Kendra Scotts policy, in appropriate circumstances and in its sole discretion, to terminate access to the Sites of any user that Kendra Scott finds to be a repeat infringer. If you need your order sooner, select a different store. Production starts on Monday for weekend orders. Kendra Scott reserves the right to accept, reject, remove, refuse, change, condense or delete any Content submitted in its sole discretion and for any reason whatsoever. For orders shipped directly to the customer, a signature is required for the delivery. Dainty and delicate, our 18 inch chain necklace is made in favorite elevated metals like Sterling Silver and Gold Vermeil. An agreement for Kendra Scott to sell goods to you is made when we accept your order. Any decision to repair a piece of Kendra Scott Fine Jewelry is subject to review and in Kendra Scotts sole discretion, and Kendra Scott may refuse to repair any piece of jewelry for any reason whatsoever. Kendra Scott Purchases Made Online And Picked Up Curbside Or In-Store. A $50 fee may be required and covers the cost of shipping your jewelry to Kendra Scotts repair center. If something seems too good to be true, it probably is! For any inquiries concerning repairs, returns or exchanges, please contact Customer Service via email at [emailprotected] or by phone 866-677-7023 Monday - Sunday 8am - 5pm CT. Be an insider! Please check the store locator for days and hours of operation for this location. The Sites may include features that operate in conjunction with certain third-party social networking websites that you visit, such as Facebook, Pinterest, Instagram, YouTube, and Twitter ("Social Network Features"). When redeeming, the customer eligible for the discount must be present at the time of redemption and present a valid photo ID in-store. You acknowledge that you, not Kendra Scott, are responsible for the Content you submit.
You can also click here, scroll down to the Check Order section and submit order information to check the status of your report. Kendra Scott reviews each request for a Kendra Gives Back event and/or a product donation request. Kendra Scott reserves the right to refuse to host a Kendra Gives Back event or provide product donations for any reason, in its sole discretion. Be an insider! If the quote is approved by the customer, the repair work will be initiated and completed around 10 business days. All trademarks, logos, and service marks displayed on the Sites are registered and unregistered trademarks of Kendra Scott and/or third parties who have authorized their use, and all materials on the Sites are protected by copyright and other intellectual property rights, including but not limited to the photographs, jewelry designs and the Sites, except where explicitly noted otherwise (collectively "Intellectual Property"). Please contact Customer Service to request a repair form or visit your closest Kendra Scott store. Engagement rings are not eligible to recieve a Birthday Discount or any type of code-based discounts. YOU MAY ONLY USE YOUR BIRTHDAY DISCOUNT ONE TIME PER CALENDAR YEAR. Kendra Scott reserves the right to cancel any order for any reason whatsoever, including but not limited to unauthorized, altered, or ineligible use of an offer or payment. Disputes may also be referred to another arbitration organization if you and Kendra Scott agree in writing, or to an arbitrator appointed pursuant to Section 5 of the Federal Arbitration Act. By uploading, submitting or otherwise posting your Content, you grant Kendra Scott, its agents, licensees, and assigns an irrevocable, perpetual (non-exclusive) right and permission to reproduce, encode, store, copy, transmit, publish, post, broadcast, display, publicly perform, adapt, modify, create derivative works of, exhibit, and otherwise use your Content as-is or as-edited (with or without using your name, social media handle or pseudonym) in any form or media throughout the world for any purpose, in perpetuity, without limitation, and without additional review, compensation, or approval from you. Arbitration shall be administered by the Judicial Arbitration and Mediation Services, Inc. ("JAMS"), pursuant to the most-current JAMS Streamlined Arbitration Rules & Procedures, and conducted by a single, neutral arbitrator. If you need your order sooner, select a different store. ALL SHIPPING CHARGES ARE NON-REFUNDABLE. Any product purchased during a "Gift with Purchase" or "Buy One, Get One Free" promotion may be returned. Please reach out to our customer service team if you have any questions, 866-677-7023 or email service@kendrascott.com. We also both agree that you or we may bring suit in court to enjoin infringement or other misuse of intellectual property rights. Additionally, some products are not eligible for shipment to international destinations, including and as may be updated from time to time: Kendra Scott E-Gift Cards and physical gift cards (collectively, Gift Cards) can be redeemed online or in any Kendra Scott Retail Location and expire five (5) years from purchase. If not, click continue. This warranty is void if the watch has been damaged by accident, negligence of persons other than authorized sales or service agents, unauthorized service, or other factors not due to defects in materials and workmanship. An arbitrator can award on an individual basis the same damages and relief as a court (including injunctive and declaratory relief, or statutory damages), and must follow these Terms. Friday-Sunday: 8am-6pm CT, Customer Service Phone Number: 866-677-7023, Customer Service Email Address: You will not be able to edit or delete any Content you have submitted. You may not share your account with anyone else. To exchange an eligible item purchased online, simply return it to the distribution center using the prepaid UPS label and place a new order for the item you want or stop by your nearest Kendra Scott store. Repair processing begins after your package is delivered to us. Requests must be made at a minimum one month in advance of desired event date. Kendra Scott has partnered with Borderfree to provide international shipping to more than 175 countries. Products that are not purchased from an authorized retailer. Whether you prefer a loose fit or something close to the wrist, this extender makes styling so simple. Orders placed after 12PM CST or Saturday and Sunday will ship the next business day. If the damage is covered under the terms and conditions of the warranty, Kendra Scott will repair or replace (at our discretion) the jewelry without charge. You are prohibited from infringing or otherwise violating Kendra Scotts rights, including but not limited to Kendra Scotts Intellectual Property.
If we determine that you have used your Birthday Discount more than once in a calendar year, we reserve the right to refuse or cancel any future orders and to cancel your account. For any inquiries, please contact Customer Service via email at service@kendrascott.com or by phone 866-677-7023 Monday Sunday 8am 5pm CT. Be an insider! Your watch is warranted for a period of two (2) years from the original date of purchase under the terms and conditions of the warranty. Any materials, information, or ideas you send us or post on the Sites, by any means, will be treated as non-confidential and non-proprietary, and may be disseminated or used by Kendra Scott for any purpose whatsoever. Any product purchased during a "Gift With Purchase" or "Buy One, Get One Free" promotion may be returned. Due to the custom nature of this order, each order will be handled individually. Your pickup order will be fulfilled on, Were here for you, Monday Sunday 8am 5pm CT. Made for bracelets with fold-over clasp closures, our small link extender will give your petite pieces that bit of length youve been searching for. Please unpack and inspect your order immediately upon receipt. The store you selected is closed today. Theyre based on interbank rates of exchange, which correspond with the average aggregate exchange rates applied in an e-commerce transaction. Your pickup order will be fulfilled on, Were here for you, Monday Sunday 8am 5pm CT. If the quote is rejected, the jewelry will be shipped back to the customer. You are responsible for the charges for transport, packaging, freight, and/or insurance of your order as reflected in the order summary provided upon checkout.
The hook necklace extender is right for you.
You agree not to use the Sites in a way that violates any laws, infringes any individual or entitys rights, is inappropriate or offensive, or interferes with the Sites or any features on the Sites (including any technological measures we employ to enforce these Terms). Post 30 days, the customer will be responsible for a 20% restocking fee (20% of the retail price at the time of purchase). Promotions and other special offers do not apply to the purchase of a Gift Card. Promotion code may be required upon checkout. To clean the thread on your cord bracelet, occasionally wash it with a soft sponge and mild soap in lukewarm water. We each agree that any dispute resolution proceeding will be conducted only on an individual basis and not in a class, consolidated, or representative action. A pre-paid, pre-addressed return shipping label will be provided with every qualifying order purchased on the website.