How actually do you take out the filter? Well, Ive seen many others experiencing the same problem Im currently having the unit wont allow me to move the desired humidity level, wont dehumidify, yet the compressor runs even it its turned off. Mine failed in a year. CAUTIONClean your unit occasionally to keep it looking new. The TDDP5012ES2 weighs just under 44 lb.
Home Toshiba TOSHIBA Dehumidifier User Manual. 4. 
Received a response from Toshiba to check the room temp and maybe increase it (I originally stated temp was between 55 and 60, my mistake). The unit is not intended for use by young children or persons with reduced physical, sensory or mental capabilities without supervision. These instructions may not cover every possible condition of use, so common sense and attention to safety is required when installing, operating and maintaining this product. LED DisplayShows the set % humidity level from 35% to 85% or auto start/stop time (0 ~ 24) while setting, then shows the actual (+/- 5% accuracy) room % humidity level in a range of 30% RH (Relative Humidity) to 90% RH (Relative Humidity). DO NOT BUY!!!! This dehumidifier should not be used for commercial or industrial applications. This unit is essentially brand new to market at the time of the writing of this editorial review. The Toshibas measured power draw was 578 watts.
Electrical installation, if needed, must be performed in accordance to national regulation standards by qualified personnel only. Lack of ventilation can cause overheating and fire. Make sure to empty the bucket at least once a week when using the pump draining feature. The reason is this: youll almost never want to run a dehumidifier on low fan speed. 
Put it away and when we got it out to use it was passed warranty by 2 weeks. The Toshiba earns a slightly above average 4/5 for portability has it has just about an average weight for a 50 pint dehumidifier and it features excellent cord storage. Can you explain the difference in the comfort vs manual mode?
TOSHIBA ML-EC42P Microwave Oven Instruction Manual, TOSHIBA TDDP2012ES2 TDDP3512ES2 TDDP5012ES2 TDDP5012ES2P Dehumidifier User Manual, AJAX 8706 KeyPad Wireless Touch Keyboard User Manual, Meizhou Hongfeng Arts Crafts 266285 BJ 57IN Snowman With Snowflakes Instruction Manual, AJAX 7661 StreetSiren Wireless Outdoor Siren User Manual, AJAX 17938 12V PSU for Hub/Hub Plus/ReX Power Supply Unit User Manual, AJAX 10306 Transmitter Wired to Wireless Detector Converter User Manual, ZERFUN G8 Pro Wireless Microphone System User Manual, Airrex Infrared Heater AH-200/300/800 User Manual, 2017 Toyota Camry Hybrid LE Fuse Box Diagrams, 2017 Mitsubishi Lancer 4WD Fuse Box Diagrams, Mitsubishi Lancer Passenger and Engine Fuse Box Diagram, Mira Honesty ERD Bar Valve and Fittings User Manual. The compressor isnt working. Smart Dehumidifier User Manual - Optimized PDF Smart Dehumidifier User Manual - Original PDF, TOSHIBA Satellite Pro M10 User's Manual - Download. However, if it is necessary to use an extension cord, use an approved dehumidifier extension cord only (available at most local hardware stores). The Toshiba features two fan speeds. You may have wondered why we didnt mention low fan speed numbers earlier. On this setting the unit will run continuously until you manually shut it off.
Worst dehumidifier that i have ever purchased. The Toshibas compressor makes quite a bit of noise (just like the compressor in most other 50 pint units we tested). Average basement temp was 70. ft. test space. The Toshiba is a side exhaust unit and so it had an advantage in our testing. They said that was all they could do since the product was out of warranty. But its a very average, if not below average dehumidifier overall.
Running continuous turbo cycle 48 hours no water collected in bucket.
If the power cord needs to be replaced, please contact our consumer service or an authorized technician. When the unit is on, if the bucket is full, the compressor and the fan turn off, and the Full indicator light will light, the digital display shows P2. Wait 3 minutes before resuming operationAfter the unit has stopped, it can not be restarted in the first 3 minutes to protect compressor operation. 5. And because its side exhaust sends all fan noise in a particular direction, it doesnt mask compressor noise very well (unless you point the side exhaust directly at you of course).
Press to select either Turbo or normal fan speed. Press it again the Timer ON indicator light illuminates. It indicates the Timer OFF is initiated. The display is low quality but easy enough to read. In contrast, comfort mode might set the unit to 55% RH, you may not be comfortable at this RH, and then youll set a lower desired RH manually anyway. This feature is a reminder to clean the Air Filter for more operation. Wont collect water. This list includes common occurrences that are not the result of defective workmanship or materials in this appliance. 3. NOTE: Make sure the pump drain hose is installed into the unit and the continuous drain hose is removed from the unit before the pump operation is activated. When the unit is off, if the bucket is removed, the unit will beep 8 times and the digital display shows Eb. Be sure to push the bucket gently all the way into the unit. To minimize shock and fire hazards, proper grounding is important. Doing so may cause an electrical shock, cause the insulation to deteriorate, or cause the unit to rust.
Do not use bleach or abrasives. And then the unit works much the same as it does on manual mode. We measured how long it took each 50 pint dehumidifier we tested to lower room humidity from 90% down to 40% and then from 80% down to 50% (an easier test). (only available for the unit with no pump feature. To reset after cleaning the term, press the Filter button and the light will go off .CONT (continuous) ButtonPress to activate the continuous dehumidifying operation. What is wrong? I purchased the Toshiba Dehumidifier model TDDP5012ES2. The Toshibas minimum operating temperature is 41 F. The user manual doesnt state a maximum but we think its safe to assume its in the 89 to 90 F much like every other compressor based dehumidifier on the market. I had the same problem, this seems strange but I put my finger in the drain hole looking for something to divert the water, did not feel anything but it is now draining out that port. Most other 50 pint units we tested also come equipped with this mode. Only a handful of 50 pint dehumidifiers come with a longer warranty.
Because it is a side exhaust unit it was tested to be quieter than most other 50 pint dehumidifiers we tested. Thank you. 54 dB in the same respective tests. Before storing the unit, let it rest for one full day so that the system can dry out naturally. So annoying. Do not use the unit near flammable gas or combustibles, such as gasoline, benzene, thinner, etc. Wash the filter with clean water then dry. The Toshiba took much longer than most other 50 pint units we tested to dehumidify our test space from 90% down to 40% relative humidity (more on this test in just a moment). When the water in the bucket reaches to a certain level, please be careful to move the unit to avoid it spill. Top exhaust units emitted noise directly at the sound meter when it was placed above the units control panel. Auto-RestartIf the unit stops unexpectedly due to a power cut, it will restart with the previous function setting automatically when the power resumes. Do not cover cord with throw rugs, runners, or similar coverings. The 50 pint units we tested had a measured power draw in the 560 to 610 watt range with most units drawing approx. Before calling for service, review this list. The control panel and fan worked fine but it sounded like the compressor would never turn on. I figure it out and wanted to share with everyone, so Im copy/pasting!!! The level of risk is shown by the following indications. Do not splash water directly onto the unit. (only available for the unit with pump feature.). 10 ft. away it was measured at 52.4 dB. The TDDP5012ES2 not only had a slightly higher than average power draw but it also took much longer to dehumidify in a real world environment in our testing. When the setting humidity is reached, the compressor will be shut off automatically. When the unit is off, if the bucket is full, the Full indicator light will light. A damaged product may cause fire and electric shock. Take special care to warn children of these dangers. Check the following things: Cleaning the filter of the pump. how long it takes an appliance to do a particular job. To exit comfort mode, adjust the humidity to desired level. If you suspect the unit has been damaged, contact a customer service or a qualified technician. If the power cord is damaged, it must be replaced by the manufacturer or an authorized service center or a similarly qualified person in order to avoid electrical risk. The TDDP5012ES2 does come with an auto mode called comfort mode. Place the unit away from any clothes dryer, heater or radiator. Unplug the unit if you notice unusual sounds or smells, or smoke comes from it. Otherwise, it may cause electric shock or fire due to excess heat generation. The true test is the 90 to 40% test as 90% RH represents extreme moisture levels and 40% RH represents very dry air. How do I send in my warranty? For more information please open, Toshiba 50 Pint Dehumidifier with Continuous Operation, Toshiba 20 Pint Dehumidifier with Continuous Operation Function-ENERGY STAR, Toshiba 22 Pint Most Efficient ENERGY STAR Dehumidifier (2021), Toshiba 50 Pint Most Efficient ENERGY STAR Dehumidifier (2021). But that doesnt seem to stop the water from draining into the tank and overflowing. How these companies get away with this Ill never know. -Reinstall the pump hose if it drops and reinstall the bucket properly. Do not use an extension cord or an adaptor plug. 10). As soon as the fan stops, it shows ~10% RH higher than actual. Be sure the unit is properly grounded. On high fan speed above the units control panel it was measured 61.2 dB of noise output. Energy efficiency is dependent on two factors power draw and how long an appliance draws that power for i.e. The unit earns an average 3.5 for durability. Doesnt require an adapter for gravity drainage, Has an indicator light to alert you when defrost mode is activated, Poor performance in our moisture removal tests, Below average energy efficiency and hygrometer accuracy, A thoroughly average performer in most other categories. We usually survey consumer reviews written after a few years of ownership to see if there are any issues with the unit we may have missed during testing. This unit was also only an average to below average performer in our hands-on performance testing. Toshiba refused to repair it because it has a 1 year warranty . Most other 50 pint units allow you to set the timer in half hour increments up to 12 hours, and then 1 hour increments from 13 to 24 hours. (See Fig. NOTE:-Make sure the connection is tight and there is no leak.-Lead the water hose to the floor drain or a suitable drainage facility, the drainage facility and the water hose should be lower than the drain outlet of the unit.-Be sure to run the water hose sloping downward to let the water flow out smoothly.-When the continuous drain feature is not being used, remove the drain hose from the outlet. Defrost mode is activated if frost builds up on the units evaporator coils (the evaporator is found behind the units back grille see the photo below). What am I doing wrong? It may cause an electric shock or fire. Press the pump drain hose outlet in and take the pump drain hose out from it . The power cord is equipped with a three-prong grounding plug for protection against shock hazards. Do not remove any prong from the power cord. This dehumidifier is intended for indoor residential applications only. Incorrect grounding may cause electric shock. )Eb Bucket is removed or not in right position Replace the bucket in the right position. When the unit is on, first press the Timer button, the Timer OFF indicator light illuminates. CAUTIONDO NOT operate the dehumidifier without a filter to avoid loss of performance and damage to the unit. I would recommend to not purchase Toshiba! It may cause failure or electric shock. If you search Amazon for dehumidifiers, there are a lot for sale under different brand names that look very similar to this one and have almost exactly the same control panel. TURBO ButtonControl the Turbo speed. Turn the dehumidifier off and disconnect the plug from the wall before cleaning. Otherwise water may be spilled. Bucket Full LightLights up when the bucket is ready to be emptied. When the bucket is full, the pump starts to work. Any reason for this? Another important consideration is the quality of the noise. The hygrometer is accurate but only when the unit is running. Wont drain thru hose. It has most of the features and much of the functionality you might want in a dehumidifier, but it doesnt do anything especially well. Do not place flower vases or other water containers on top of the unit. Does the TDDP5012ES2 actually have a filter or just a screen. You can adjust the setting in 5% increments. It indicates the Timer ON program is initiated. Comment document.getElementById("comment").setAttribute("id","accb76f66bbd333310b75e5437ce57d7");document.getElementById("afe6277d1c").setAttribute("id","comment"); Save my name, email, and website in this browser for the next time I comment. Close all doors, windows and other outside openings to the room. I can see where the swivel point at the top of the bucket should hit the switch on the back inside upper left. When you push the button to change operation modes, the unit will make a beep sound to indicate that it is changing modes. Read This ManualInside youll find many helpful hints on how to use and maintain your dehumidifier properly. The unit has a drain outlet that doesnt require an adapter for use. do you unscrew the lower screws and lift it out? Where can I find instructions online? We placed a sound meter right above the control panel and 10 ft. away from the dehumidifier to measure its raw noise output. It doesnt feature any parts or materials that make us especially concerned about its long term durability, but it also doesnt feature any parts or materials that make us especially confident about its long term durability. When room humidity is at your preferred level, it is advised to turn off Turbo speed.
2. The air intake and outlet may get dirty during operation, use a vacuum cleaner or brush to clean. When the Timer ON and Timer OFF times are set, within the same program sequence, indicator lights illuminate identifying both ON and OFF times are now programmed. If the unit is knocked over during use, turn off the unit and unplug it from the main power supply immediately. On manual mode you decide and select the exact desired humidity level. Youll find many answers to common problems in the troubleshooting tips you should be able to fix most of them quickly before calling service. 570 watts. When LED display window displays the code of P2, the Auto Start/Stop function will also be cancelled. The average for the 50 pint size class is around 43 lb. On defrost mode the compressor shuts off and the fan continues to run to melt the frost. The Toshiba allows you to set a desired humidity level between 35% and 85% humidity. Contact Toshiba Customer Service and their answer is sorry, out of warranty. This gives this unit below average energy efficiency compared to all of the other 50 pint dehumidifiers we tested. Problem is, it overflows the bucket. Am currently running it during the daytime for a period of time and shutting it off at night until I can find a QUALITY product. Well say more about this in the next section on versatility. I agree, mine died just after 13 months and Toshiba would offer no assistance with repair or replacement. It may cause failure or electric shock. Set the Turbo control to high for maximum moisture removal. For example, you might set the unit to 55% RH on the first day, find that its not dry enough, then set it to 50% RH the next day, and from that day forward just leave it on 50% RH for many months as 50% RH may be comfortable for you. The units filter is easy to access and remove. This unit does feature a continuous mode. It indicates the Timer ON is initiated. We cant do that as of yet with the Toshiba since its only been on the market for a few months. If water enters the unit, turn the unit off and disconnect the power, contact a qualified service technician. The top rated Frigidaire FFAD5033W1 isnt one of them. Do not use or keep the power cord close to heating appliances or heat sources such as fireplaces. Why? Doing so may damage the product. Young children should be supervised to ensure that they do not play with the unit. The cookies are necessary for our website to work properly. I changed setting to 50 RH, waiting to see what happens. If error persists, contact Customer Service.P2 Bucket is full or bucket is not in right position Empty the bucket and replace it in the right position. The top rated Frigidaire took only 7 minutes, 56 seconds. Worked 4 months tops. Slowly pull out the bucket. To my surprise, DEFROST quit working. It took the Toshiba 12 minutes, 42 seconds to lower room humidity from 90% down to 40% in our 50 sq. Friedrich 2017 Dehumidifiers Brochure Rev.1, Introducing TrueDRY Dehumidification Systems, Whynter Energy Star 50 pint Portable Dehumidifier, Whynter Energy Star 50 Pint Portable Dehumidifier User Manual, Healthy Climate Whole-Home Dehumidifiers Complete moisture control for a more comfortable living environment, WHYNTER 70 PINT RESIDENTIAL PORTABLE DEHUMIDIFIER WITH BUILT-IN PUMP INSTRUCTION MANUAL, Whynter Dehumidifier RPD-702WP User's Manual, Ivation IVALDH30PWWH 30-Pint 2-Speed Dehumidifier ENERGY STAR Use and Care Guide.
It may cause fire and electric shock. These results speak for themselves. Do not operate or stop the unit by inserting or pulling out the power cord plug. Clean filter once every two weeks. Turning the unit ON or OFF at any time or adjusting the timer setting to 0.0 will cancel the Timer function. It has a 1 year warranty and mine failed after 1 year and 3 weeks! The larger the tank, the more infrequently you have to empty and replace it (unless youre using gravity drainage, of course). Top exhaust units were measured at 70+ dB and approx. Pump draining (on some models)Water can be automatically emptied into a floor drain or a suitable drainage facility by attaching the pump drain out with a pump drain hose (do=1/4 , supplied). Purchased in May 2020, cost $230 plus tax. Make sure do not let the water in the pump hose drip to the floor. I am using the tank only and it runs great and fills quickly. I can not adjust the humidity on this unit. If the error repeats, call for service. When the unit is off , first press the Timer button, the Timer ON indicator light illuminates. Your email address will not be published. The Toshiba was an especially poor performer in both moisture removal tests. It often displayed readings up to 4% above the actual room humidity. Hold both sides of the bucket evenly, and pull it out from the unit.Fig. Because its side exhaust directed much of the noise away from the dehumidifier and away from the sound meter. It took the TDDP5012ES2 6 minutes, 44 seconds to lower room humidity from 80% down to 50%. After 1 year and 1 month (out of warranty, purchased 7/21/20, first noticed ice on coils 8/11/21)), I noticed ice on the coils. When the unit is on, if the bucket is removed, the compressor, then the unit will beep 8 times and the digital display shows Eb. When not using the unit for long time periods. Place the unit on a level, sturdy section of the floor. All of that checked out. Water may enter the unit and degrade the insulation. The defrost indicator light alerts you when defrost mode is activated. Just a little preventive care on your part can save you a great deal of time and money over the life of your dehumidifier. This unit features a defrost mode with an accompanying defrost indicator light (on the main control panel). The TDDP5012ES2 doesnt feature a built-in pump. It is a normal phenomenon. Never insert your finger or other foreign objects into grills or openings. The same applies to the Toshiba. The unit features side pocket handles and a plastic buckle on the back around which you can wrap the units power cord. Cant take out the filter and cannot imagine how its done! On this manual mode the unit will cycle off automatically when the built-in hygrometer reads that room humidity matches the set humidity. Use water and a mild detergent. The unit again scores an average 3.5/5 in the category. The TDDP5012ES2 comes with an industry standard 1 year warranty. The Toshiba 50 Pint Dehumidifier lets you set your desired humidity level, while it runs on automatic or manual settings with the option for a preset time with Timer Control. Planned obsolescence at its finest! Swish it around in the bucket, empty and rinse. Top exhaust units better distribute fan noise throughout a whole room (the noise is directed upwards omnidirectionally throughout the whole room). The quietest 50 pint dehumidifier we tested, the hOmeLabs HME020031N, was measured at 59.3 dB and 50.3 dB in the same respective tests. Auto Shut OffThe dehumidifier shuts off when the bucket is full, or when the bucket is removed or not replaced in the proper position. Be sure to unplug the unit before cleaning to prevent shock or re hazards. That is exactly why Ill never buy GE again after having a $2k refrigerator need a new damper after 13 months, which was likewise a common problem on that model. Top rated units were accurate to within 2% of actual room humidity. If it has an actual filter where can I get one? Press it again the Timer OFF indicator light illuminates. Plug in power cord plug properly. The selected time will register in 5 seconds and the system will automatically revert back to display the previous humidity setting. Set up is as easy as plugging it in and turning it on. -Check that the pump drain hose does not link or block. You can, however, still pump collected moisture by draining through the gravity drain outlet into a condensate pump (purchased separately). PUMP Button(Pump models only)Press to activate the pump operation. the Keystone KSTAD504D has a 12 pint tank) while others have a much larger tank (e.g. In any case, our testing showed side exhaust units to have a lower raw noise output than top exhaust units. Do not damage or use an alternate power cord. Set on continues for 8 hours, DehumidifierBuyersGuide.com is a participant in the Amazon LLC Associates Program, an affiliate advertising program designed to provide a means for sites to earn advertising fees by advertising and linking to amazon.com. Set it and forget it with the optional continuous run program. The Toshiba earns average marks in the category a 3.5/5. The TDDP5012ES2 also doesnt have a very accurate hygrometer.
Always ensure effective grounding. The unit will restart operation when the bucket back in place. Do not use the wall outlet if it is loose or damaged. Can anyone provide any help with this problem, We cant use the continuons draining We use Water hose but the Water-fill in the Bucket. The top rated Frigidaire was again a bit of an outlier with a time of 5 minutes, 19 seconds. It may cause electric shock. Comfort mode is an automatic mode that sets a comfortable humidity level for you. What I dont get is not being able to get any answers or solutions to this problem, nor Toshiba standing behind their engineering and given the mass situation do either a recall and replace or free replacement demonstrating their commitment to quality and their customers. Is there a lock feature for the control buttons so my toddler cant change the settings? When you remove the bucket, do not touch any parts inside the unit. The LED (light) operation. Do not use in places where water may splash onto the unit. I made a video. Do not put the bucket on the as because the bottom of the bucket is uneven. Certain models, like the LG UD501KOG5 and Keystone KSTAD504D, require that you install an adapter before connecting a garden hose to the outlet. This unit only 16 months old. WARNING: This symbol indicates the possibility of death or serious injury.CAUTION: This symbol indicates the possibility of injury or damage to property. 9). Turn on the unit. Do not use the unit in small spaces. Clean the unit, water bucket and air filter. 10 ft. away from the dehumidifier this advantage was less pronounced. NOTE: The pump operation on light blinks at 1Hz when the pump is operational failure. It blows warm air. We just purchased this and it is not collecting water. You need to have the unit higher compared to the hose, it works with gravity, is pretty crazy but raise it and youll see that it starts again, even with a full bucket.. Machine reads 30 RH since new. 2. You are visiting the Canadasite, please choose another country or region to get content for your location. In a thunderstorm, the power must be cut off to avoid damage to the unit due to lightning. The refrigerant leaks then they ice up, even in warm temperatures and with clean filter and coils. TOSHIBA LIFESTYLE PRODUCTS & SERVICES CORPORATION. This unit features average build quality. Ventilate room before operating the unit if there is a gas leak from other appliances. Here, the Toshiba, like all the other side exhaust units we tested, didnt do as well. Im surprised your testing didnt reveal this flaw, because, looking at online reviews, it seems to be intrinsic to the design of the device. Do not route cord under furniture or appliances. The fan motor will continue operating additional 3 minutes. The did suggest I call a local repair man, if i knew one. The manufacturers nameplate is located on the rear panel of the unit and contains electrical and other technical data specific to this unit.