They also test and configure software and repair hardware and devices. Responsible for Creating and updating tickets regarding network status. Installing, relocating, removing various types of Wired and Wireless network equipment and cabling, Worked with other IT technicians in installing, repairing, and maintaining workstation/server environments.
Performed many off job tasks such as manual labor and troubleshooting for non IT systems and hardware. Every version of Windows consists of GUI (graphical user interface), with a desktop that allows the user to open their files. Diagnosed, troubleshoot, resolved, or escalated phone calls at high rate; average of 30-40 calls per day.
Resolved Virus/Malware issues on personal computers.
Member of a team responsible for supporting an environment containing over 2000 Cisco switches, routers, & WLAN controllers. Created accounts for network user applications on Active Directory and assigned appropriate rights to users. Support high security banking applications, MS Active Directory, and MS Server 2003 including tape backup and general replication. Skills : Security+ Ce Network+ Ce CCENT CCNA. I have worked with multiple versions of Microsoft server operating systems and multiple versions of Microsoft Windows personal computer operating systems. Perform deep analysis of VOIP issues reported by customers in order to provide root cause. Here are some tips to keep in mind when writing your resume's skills section: Soft skills are also valuable, as they're highly transferable and make you a great person to work alongside, but they're impossible to prove on a resume. Skills : Microsoft Offices '07-2014, Adobe, Windows XP/Vista/7, BitLocker Drive Encryption, VMware, CLI, Cisco Switches and Routers, TCP/IP, Communications, Hardware/Software Troubleshooting, Active Directory, Python, Java, Mac OS X, SQL. Ability to understand and apply regulatory compliance standards (HIPAA,). Replaced end of life hardware, including servers, switches, routers, WAPs, firewalls, workstations, etc. Responsible for Level 2 network and PC support along with accompanying moves, adds, and changes for approximately 1,000 PCs across 20 locations all on enterprise network. Also installed category 5 cable for telephone lines, fax lines, and security systems. Based on Apples Net Promoter System 8 out of 10 people would recommend services. Skills : microsoft works, microsoft outlook,tellabs systems,. In addition to my Helpdesk, and Leadership skills, I am a self-motivate professional with excellent communications and interpersonal skills, when speaking and writing, I am able to act as liaison between different personality types as well as superiors and staff. Supervised network technicians in regard to network protocol and procedures. Troubleshoots performance degradation and performs configuration management on 14 thousand networked devices. Repaired any problems with the PC's or LAN configuration. Performed system operational check to verify connectivity of services. All of these should be highlighted on the resume.
Performed software & hardware troubleshooting via PC, telephone & deskside. Objective : To obtain a Technician position where I can contribute the best of my skills and efforts for the growth of the company To give good production, customer service, and high installation performance scores Searching for a long-term permanent technician position in cable structure, alarm security, cctv, data, fiber, accespoint and audio/video career job in which I can use my skills to their fullest potential. Our resume builder tool will walk you through the process of creating a stand-out Network Technician resume. Collaborated with other Technical Assistance Center (TAC) teams and IOS Development Engineers to diagnose and troubleshoot IOS defects. Microcomputer Specialist / Computer Operations. Your name should be the biggest text on the page and be at or near the top of the document. How to write Experience Section in IT Resume, How to present Skills Section in IT Resume, How to write Education Section in IT Resume. Implemented HP Desktop rollouts, Dell Laptop upgrades across large distributed user bases. Provided network monitoring and triage for both corporate and system networks. Experienced as a Network Technician in the NOC , monitoring alarms, trouble shooting, and dispatching, also worked in the Central Office, maintaining and repairing troubles in the switch and in transport. Provided technical liaison, quality control and customer service. Apart from proven work experience, the following skills are required good knowledge of LAN/WAN networks; TCP/IP protocols and network technologies; hands-on experience with common software and hardware; knowledge of computer forensic tools, data loss prevention methods, and disaster recovery methods; and multitasking skills. Investigate and test for root cause of outages and perform maintenance to ensure synchronicity of network. Create, update and close tickets made in Remedy CTS Action Request System to document tracking for network problems. Supported WLAN's including Access Points, Hand Held Terminals, Wireless PC's and Wireless Registers. Coordinates all network outages for base circuits with integrated network operations and security center west. Find A High Paying Network Technician Job Near Me. Looking for cover letter ideas? The most important part of any resume is the experience section. Includes installation, user management and updates. Performed desktop support, Windows deployment, hardware maintenance to increase computer performance for end users. This is a great time to run wild with those keywords from the job description. I have worked with CEO's, middle managers, plant personnel and many small business employees. Ran and terminated RF cables for Spectrum Analyzers. The ability to escalate issues either internally or with a provider in a timely fashion and the ability to keep composure during a stressed situation. Skills : Microsoft Works, Microsoft Outlook,tellabs Systems,. Use numbers to help contextualize your achievements.. An applicant tracking system (ATS) is a piece of software employers use to collect, scan, organize, and rank applications. Help desk) Is at the forefront of creative ideas, especially when building systems, prototypes, and models. Objective : Computer Network Technician/Telecommunication Technician with over 8 years experience seeking full time position within my fields of training. Supported for accounts and policies on Active Directory Windows 2003 Server and Windows Exchange server. Maintained hardware and desktop supports, including printers, scanners, word Processor, electronic mail and software applications. Worked related of 20% travel on sites to support systems setup, software installations and certifications at Underwriter Laboratories. Here are some tips to keep in mind when writing your resume's skills section: Include 6-12 skills, in bullet point form List mostly hard skills; soft skills are hard to test Emphasize the skills that are most important for the job Hard skills are generally more important to hiring managers because they relate to on-the-job knowledge and specific experience with a certain technology or process. Stay away from dry descriptions of job duties. Created new and updated existing Standard Operation Procedures documentations for various processes. Updated the Hughes terminals with the most recently created software to be tested by the software engineers. Network Operations Center support for a Fortune 500 company in the Securities Industry. Provided ongoing maintenance and administration for Deployed networks. Experienced in diagnosing, troubleshooting and resolving client issues with hardware maintenance, installations and upgrades. These include but are not limited to Frame Relay, Point to Point and MPLS circuits. Formatting a resume so that it looks professional and attractive is important. Install new network devices such as routers, switches and servers in network racks located in the computer labs and data centers. Example resumes for this position highlight such skills as installing, maintaining, and troubleshooting Local Area Networks, Wide Area Networks and data communications equipment; analyzing and fixing network-related problems reported by users; and configuring routers and switches. Summary : Summary I have over ten years of professional computer experience involving all manner of hardware and software, but specializing in Information Security. Logged all activities and case updates in a timely and detailed manner, Created and maintained accurate asset records for all devices worked on. Consistent performance rating of 100%, led Integra Network Technician community Exceptional rating on Customer Survey Assessments. A graduate can stand out when their resume shows a broad portfolio of experiences. Scheduled and performed hardware installations, maintenance and documentation in house and off-site. I advise students to get involved in various activities, including undergraduate research projects, student design competitions, student organizations, internships, co-ops, etc. Trouble shooted network ports and maintenance of cabels and LANs Analyzed and solved connectivity issues. 
Most importantly, make sure that the experience you include is relevant to the job you're applying for. Created and Maintained images of specified systems, installed and tested cat5 cable and Fiber. Performed Reverse DNS lookup to determine the domain name associated with the IP addresses of the servers. Configured wireless DHCP and DNS using a Linux format OS server and installed three (3) Microsoft NT domain servers. Assisted Network Engineers to investigate troubleshoot and resolve network outages using HP Open View, Telnet and Visio 2000 network documentation. Moves, adds and changes for Cisco VoIP end-users.
Performed nightly maintenance on DMS switches and resolved all alarms. Objective : I have eighteen years experience in the Information Technology field. Work with end users and department heads to identify and document required network service levels. Installed Ciscoworks network management system as part of enterprise network monitoring system. In this section, include your job title, years of experience (if it's 3+), and an impressive accomplishment, if you have space for it. Gather data and software support for end users. Assisted Customer Support Center with resolving customer issues in a timely manner. Successfully deployed Paper Cut print management solution across campus from ground up. Monitored Network of over 5000 devices, including routers (Cisco and Mikrotik), switches and access points. Manage Cisco wireless infrastructure containing 4400 & 5500 wireless controllers & various access point models. Coordinated and documented the Windows Omniplus re-platform effort. Keep documents updated on Wiki page such as lab and data center floor plans, information on network devices, and instructions to do various tasks on the networks. Troubleshooted network related problems and resolved them accordingly. Implement & manage VLANS, VTP, Layer 3 Switching, Spanning Tree, & EtherChannels. Performed troubleshooting on network hardware failures to resolve issues. Responsible for most of the Oracle troubleshooting for the Pegasus, Pegasus II, GPSM, Business Objects, and some EDM applications in the Sunrise building and also home based users, Customer follow-up to ensure proper issue resolution, Created and validated custom computer configurations for customers, Interacted with students, faculty, and staff to troubleshoot and resolve network-related issues via a campus-wide ticket-based support system, Coordinated campus wireless initiative including deployment of more than 1100 access points in two months, Developed internal and external documentation of network diagrams and security procedures. Perform tasks of installing and terminating cables along with labeling and testing in support of engineered network infrastructure work packages, Provide network connectivity for daily and planned mass user moves. Performed upgrades and updates of network hardware and software and performed wiring of network connections. Deploy and maintained all Medical Temperature controller system in Inland Empire Region. Install new programs and troubleshoot Daily check Big Brother to make sure all servers and switches are up.
Instead, make sure most of your bullet points discuss impressive achievements from your past positions. Maintained existing networks and detailed project plans to build new networks according to specifications and requirements. Set up of new HP Switches and Wireless AP's Sync student phones to our network Set up Network printers and TCP/IP printers Wire up patch panels Manage Trend Micro and push out to machines Win Xp, 7, Vista/Server 2003 & 2008 Join machines to our domain Spiceworks Campus AnywareUniverse Exchange 2007 Troubleshooting and Email Creation. Repair level knowledge of Microsoft branded software including Windows (all versions) Office and MS-DOS. Investigated WAN circuit outages and worked with multiple commercial carriers (AT&T, Verizon, and Sprint) as well as Government entities (DISA) to resolve issues. This involves organizing upgrades and maintenance checks while still enabling staff to complete their own work. Generated Store Network Downtime Report and Daily Report that was to be presented to Network management. Upgraded Dell Desktops for engineering staff. My primary role has been as a Network Technician and System Administrator in keeping a business IT Systems operational. Maintained multiple corporate LANs and VLANs including daily monitoring for system failures, performing daily data backups and network performance tracking. 2022 Job Hero Limited. A router is a device that gives a computing device the capability to connect to the internet and transfer data between different devices whether at a home or office. Skills : Active Directory, Microsoft Office, SCCM. Problem solving. Provide helpdesk support for over 500 pc users (local and remote). Lead implementation team rolling out 270 systems to 26 different departments, Deployed wireless access points throughout the campus and dorms to ensure stable wireless connectivity, Served as a member of an 8 person team, responsible for providing first level support in a large, mixed network environment with over 2,500 users, Opened and assigned service tickets for datacenters in Salt Lake City and Las Vegas while closing out tickets and troubleshooting software and hardware for systems in two Phoenix area datacenters. Translated technology-speak into everyday language to inspire the next generation of Mac, iPod, iPhone, and Apple TV fans. My main focus after fixing network issues is looking after our web filter and looking for and taking care of issues with Sophos, which is our main end user security software. Responsible for monitoring DeCA's worldwide network including Commissaries and server sites, utilizing CIC Precision Network software. Skills : Information Security, System Administration, Network Administration. Installed, upgraded, configured, and deployment of Windows 7 from Windows XP with SCCM. Created sudo access to users on Linux and Solaris servers. Skills : Microsoft Office Suite, Project Management, Design, Monitoring, Implementation. Worked at industrial marine locations and at high elevations including ladders, scaffolding above 20 feet. Planned and scheduled network downtime for maintenance.
Managed over 2,900 heterogeneous Solaris, Red Hat Linux, Microsoft Windows based networked systems in eight states. All rights reserved. This is to ensure that the company's computer system works efficiently and effectively for smoother business operations. Utilized & maintained company vehicles, test equipment and power & hand tools. Recruiters and hiring managers expect to see your experience listed in reverse chronological order, meaning that you should begin with your most recent experience and then work backwards. With Zippias resume builder, you can put together a modern-looking resume in less than 10 minutes. Assisted in all departmental hardware & software upgrades/moves, including computer, network & telephone lines. Utilized OSPF routing protocol configured to 5 areas. Provided helpdesk support for 375 end users using company's proprietary ticketing software. It is the age of diversity. Analyze user needs and recommend appropriate hardware/software solutions. Provided support for database administration, managed technical support operations and computer reimaging. Updated and managed IP address assignments in database. Building a strong, focused, and dedicated team has helped me develop a successful career, thus far. In addition to a solid academic record, students who demonstrate that they can take on challenging tasks and work beyond a degree's basic requirements are more likely to be successful. Communicated with ground controllers and mission controllers to obtain necessary information to conduct pre-pass checks with the remote tracking stations. Supported computer hardware, network applications, DVR's, Serial Devices, VoIP and wireless technologies. ), If you're a recent graduate, you might opt to place your education section above your experience section, The more work experience you get, the shorter your education section should be, List your education in reverse chronological order, with your most recent and high-ranking degrees first, If you haven't graduated yet, you can include "Expected graduation date" to the entry for that school, Include 6-12 skills, in bullet point form, Emphasize the skills that are most important for the job, Configured TCPIP, subnet mask, gateway, WINS, and DNS Servers. Research Summary. Worked with Doctors and Nurses and helping with the Troubleshooting of Digital censoring controllers. Trained new employee on systems, software, and services, Volunteered overtime during major viral outbreak to mitigate spread and user downtime, Created system for imaging desktops and laptops cutting implementation time by two-thirds, Completed wireless network survey and installed wireless access points, Troubleshoot and resolved technical issues with operating systems, hardware, software, and network connectivity, Tagged departmental wireless access points, providing them with full network connectivity, and user configuration, Ensured that all devices met security standards in regards to encryption, management, and protection prior to connecting them to the network. It is the age of diversity. Enforce security policies & compliance with Cisco Network Access Control (NAC). All these Censoring devices are control by a main server keeping in control all the temperatures in the Medical medicine & equipment through the Hospital. Support and improve network security posture: firewall ACL, data encryption, file permissions, IPS/IDS, content filtering. Researched and negotiated with vendors the purchase of software and hardware technologies to ensure network projects were managed and successfully completed. Monitor the operational status of networks and systems. Your workplace accomplishments tell the story of the unique value you bring to an organization. Supported off site LAN's working with end users to determine and solve various network performance issues. Worked with an internal high-level support team for server and network troubleshooting and maintenance, Managed and installed network solutions and research projects for various clients, Utilized computerized and electronic devices to trace any problem in the field, Investigated the cause of problems and implemented the best solution, also kept rigorous preventive maintenance to ensure decreased issues and down time, Documented the inspection and repair and reported the documents for fast-acting solutions, Attained "Excellence in Service Award" and Society of Cable Telecommunications Engineers Certification and Membership.