Our hotel parking has been reduced to $20+ Tax. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff.
We have people and automated systems that specialize in detecting fake reviews submitted to our platform.
In conclusion: nice rooms, fair rateslousy service. The remote was missing. Guests submit their subscores and their overall scores independently theres no direct link between them. A look at what went into Scenic Group's planning and execution of the sailings that include a visit to the Floriade flower show Summer reading assignment: Autobiographies by Chris Blackwell and J. Robert Harris reveal as much about the world as any travel Hotel Indigo San Antonio Riverwalk Cancellation Policy: 408 East Houston Street, San Antonio, TX 78205, 217 N St Mary's, San Antonio, TX 78205-2303, 207 N St Mary's St, San Antonio, TX 78205, 601 South St. Marys Street, San Antonio, TX 78205-3432, Operational woes could cost this airline the most, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Hotel Indigo San Antonio Riverwalk GDS Codes, Common Area Internet Access (High Speed & Wireless). Hi egC6897OX, Thank you for your stay and for sharing your experience with us! Booking.com does not accept responsibility or liability for any reviews or responses. It could be a nice hote. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Yes, our pool is currently open from 9am to 9pm. What are some restaurants close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Can you walk along the river from the hotel to the aztec Theater? Way understaffed so check in took over 12 hourz. Thank you. Not as close as you can get to all of the "action", but we were okay with that. When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. and when they do the Director of food and beverage who happens to be filling in because they are short staffed will tell you he's not a bartender and the drinks. And then when we woke up in the morning, there was no regular coffee in the room. Respect the privacy of others. All rights reserved. priceline.com is part of Booking Holdings, the world leader in online travel & related services. Now the FB person wont respond either. The location was also nice and within walking distance of the Alamo and some good restaurants and coffee shops. The hotel has a business center and 24-hour front desk. Breakfast and Dinner are both at a cost off the menu, we also do dine in and pick up. Reviews are most valuable when they are original and unbiased. Riverwalk access was close by and located on a quieter section of the. The hotel does not allow smoking on any of the patio's or balconies. Hotel Planner specializes in San Antonio event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. Exact hotel, airline and rental car company are shown only after booking. The most helpful contributions are detailed and help others make better decisions. Some rooms have tubs but they need to be called to reserve, Our rooms with balcony are our Two Queen Balcony Rooms. Conveniently located restaurants include The Original Blanco Cafe, La Boulangerie, and Guillermo's. Your current currency is Danish Krone, Choose your language. Many thanks, Jonathan A Case Manager IHGService. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines.
When booking more than 6 rooms, different policies and additional supplements may apply. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Once a cleaning lady brought new towels (had to ask twice). Both the pool and patio areas need umbrellas. Avoid using profanity or approximations of profanity with creative spelling in any language. All content should be genuine and unique to the guest. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Something went wrong please try again later. yep this hotel does not clean your room during your stay! We only got refreshed linens twice in 5 nights. This downtown San Antonio hotel is half a kilometer from The Alamo. The outside patio area was really nice. I have shared your review with our management to provide a better service in your future travels. This property has an ATM on site. . This property has taken steps to provide more sustainable and eco-friendly travel. Bad service, dirty and lack of maintenance, looks old. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. Get exclusive access to members-only deals by email. Beds were made daily and fresh towels provided daily. ), Hi carpOt_13, Thank you for your stay and for writing us about your experience in Hotel Indigo San Antonio-Riverwalk. Select dates to see this property's availability and prices. Very rude, no sorry for the inconvenience. No one will mention that they DO NOT OFFER HOUSEKEEPING!' The only way to leave a review is to first make a booking. Hotel Indigo San Antonio Riverwalk, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Alejandro G. Case Manager IHGService, Hotels near Hotel Indigo San Antonio-Riverwalk, an IHG Hotel, Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Rooms, Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Pool, Extended Stay America Hotels in San Antonio, Hotels near Tobin Center for the Performing Arts, Hotels near Vietnam Veterans Memorial of San Antonio, Hotels near Everest Institute San Antonio, Hotels near Paul Mitchell The School San Antonio. Get the travel advice you need. Hi on the booking it says breakfast included. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Only one coffee mug (2 beds) provided. Guests loved walking around the neighborhood! Hotel chain/brand: Need microwaves in rooms. This turned out to not be the case. 1563710,1565870,1568250,1565670,1535640,1553180,1568250|3,1563710|6,1563880,1557080,1561630,1542630,1548020|4,1565080,1565870|4,1566560,1550830,1542720,1561220,1550830|3,1563710|2,1561950,1565870|2, Hotel Indigo San Antonio Riverwalk, an IHG Hotel (Hotel) (USA) Deals, San Antonio Missions National Historical Park, The Alameda National Center of Latino Arts and Culture, Personal or sensitive info (e.g. Please contact booking.com to book your reservation, Hello and good evening! We can't wait to host you again and show you an awesome stay. Great stay!! How to get to Hotel Indigo San Antonio Riverwalk, an IHG Hotel from San Antonio International Airport.
Please dont include personal, political, ethical, or religious commentary. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. One of the drawers in the chest of drawers kept opening. The modern rooms feature 42-inch flat-screen cable TVs. Service animals complying with ADA Title lll regulations are allowed. Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. There's no capacity for cribs at this property. Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011 We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with.
Children 18 and above are considered adults at this property. At first I thought it was because of the amount of alcohol we had consumed. Thanks! A choice of a River View Balcony Room is a King or Queen Beds that features a balcony overlooking the riverwalk. Our upscale, beautiful boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Refrigerator (minimum cold) leaked water on floor. Click here to read post guidelines. The room was refreshed, but the cup never. If we find any, we delete them and, if necessary, take action against whoever is responsible. The staff that is here is super gracious and working very hard, they just need more help!
All distances are measured in straight lines. To edit a review youve already submitted, contact our Customer Service team. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Having said all of that, the room was clean and the bed was comfortable. Additional sorting options might be available (by type of traveler, by score, etc). Our hotel is the perfect place to enjoy a quality stay in an environment conducive to exploring a new sense of community. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1.6 km from Hotel Indigo. Are there any historical sites close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? All material herein 1998-2018 priceline.com LLC, all rights reserved. *Priceline Name Your Own Price and Express Deals services are different from published price services. Taxes and fees that are shown are estimates only. Hawthorn Suites Riverwalk, Hawthorn Suites San Antonio Riverwalk. Thank you for choosing us for your accommodation. The chart provides the cheapest public rates available by room type. This downtown San Antonio hotel is half a mile from The Alamo. WiFi is available in all areas and is free of charge. I have also sent you a private message regarding your experience. After their trip, guests tell us about their stay. The staff was friendly, very helpful with area events and things to do in walking distance of the hotel. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Only one person is working registration, so lines are very long. Contributions should be appropriate for a global audience. "Thanks Kevin! I think our room was haunted. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. Now the not-so-nice things: when we got to our room, there was a dirty glass tumbler from the bar in the luggage storage area - super gross. The room not very clean, mould in the corners of the bathroom, and lack of maintenance, scratched and old furniture. (There were no extra rooms available, so we were stuck in that room) I moved the dirty cup to the sink in the first day. parking fifty dollars a night, ridiculous. What are some of the property amenities at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? We're near many of downtown's popular attractions, including the Alamo, with easy access to the Blue Line Trolley. I send your message to our maintenance managers to be evaluated. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This person calls an incorrect number belonging to my husband and when I call her back she plays phone tag, I left multiple messaged and still no return call. Booking.com does not accept responsibility or liability for any question or answers. Unfortunately, we didn't read the reviews prior to booking. I closed it and it creeped open. The hotel is in a complete disarray undergoing renovations. ATM: Need cash? Hi maboutte29, Thank you for your recent stay and for sharing your feedback. I shared your concerns with the hotel management, and I'm certain that they'll look into addressing the issues you raised so they won't occur again. The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. You can only leave a review within 28 days after check-out.
Creating great memories is what we do best. All rooms come with refrigerators and seating areas. We hope to welcome you back and provide you with an outstanding stay that you deserve! As a standard practice, they only freshen your rooms every other day - this is not advertised anywhere: not on the website, not on the confirmation email, and not during check-in. Very disappointed other ndigo Hotels I have been were of good quality. Check your booking confirmation email to find your booking number and PIN. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1 mile from Hotel Indigo. Our second room had a covered patio where we sat outside with friends and played cards at night. The property usually replies within a few days. if the writer is claiming to be someone else). The most helpful contributions are detailed and help others make better decisions. 8 miles from San Antonio Airport; approximately $25 taxi expense, Fresca's Restaurant is open for Breakfast and Dinner. Or even a acknowledgement of my concerns. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Do you allow cigar smoking either in the inside smoking area or at the pool area, are you pet friendly send how much to bring my pet. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Our San Antonio stay at Hotel Indigo was disappointing. Hello Getaway02856951694, Thank you for choosing us and for taking the time to leave us a review! It made it difficult to get good sleep. We were there 5 nights, asked for a room refresh 4 times, and received it twice (once without asking). They're also applicable regardless of the comment's tone. Once a Houseman brought towels and changed 1 trashcan. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our son was graduating BMT from Lackland Air Force base in San Antonio. Not a single complementar drink while waiting even a bottle of water. Banquet/Meeting Room rental discounted based overall Food & Beverage consumption. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. River view rooms are available. The modern rooms feature 42-inch flat-screen cable TVs. We complained to the concierge but weren't offered any compensation. How old do you have to be to book a room? We've sent you an email so you can confirm your subscription. However, I am sorry to learn that we failed to deliver to that expectations due to the issues you have encountered during your stay. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If you are LGBTQ+, or an inconsiderate "pet-parent", then this place is for you. Cancellation and prepayment policies vary according to accommodations type. There are more places to choose from in the, hawthorn suites san antonio, san antonio hawthorn suites. If I hadn't called in to check on my reservation I would have been unaware of the renovations and would have been extremely upset. Thank you. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The staff at this hotel is very friendly and helpful. Spacious rooms, nice beds, and zero plumbing problems (plenty of hot water), and cold AC. Best Regards, Jenilyn J Case Manager IHGService. There was a problem loading the reviews. Is parking available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Warm regards, Oscar C. Case Manager IHG Service, Terrible dirty hotel with rude staff! Guests at San Antonio Hotel Indigo can swim in the outdoor pool or work out in the gym. That evening I put it in the hall - it was in the hall for about 24 hours before being cleaned up. Yes, there is a gym/fitness area available on-site at the property. I shared your comments with hotel management. moved. First the good things: beautiful building, right on the river. We thought we'd treat ourselves to a more expensive hotel and it is a really nice room: very spacious, clean, fantastic location on the riverwalk in walking distance of great nightlife, pubs etc. Get the best deals without needing a promo code! What food & drink options are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? But it wasn't. Hotel Indigo San Antonio Riverwalk, an IHG Hotel takes special requests add in the next step! I know that this is not what you come to expect from a quality chain like ours. The hotel has a business center and 24-hour front desk. Every employee was helpful and professional. Nearby attractions include Hopscotch (0.2 miles), Tobin Center for the Performing Arts (0.1 miles), and Vietnam Veterans Memorial of San Antonio (0.2 miles). This lets us know our reviews come from real guests like you. Sincerely, Jenilyn J. I'm sorry for the hassle. how much will my card be charged for the card validation? Respect the privacy of others. Certain services and amenities may be reduced or unavailable as a result. Questions and answers should be property- or room-related. Choose your currency. Your question will be published on Booking.com after it's approved and answered. It is our goal to consistently provide exceptional service and comfortable accommodations to all our guest.
Images powered by. Hotel Indigo has several rooms with balconies and patios! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. My husband had to walk to the front desk at 2am to ask for an extra towel. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. LOL. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. Additional charges may apply. Our hotel's local artwork showcases the area's symbolic bridges, while the outdoor pool, terrace and guest room balconies offer views of the river that shaped our neighborhood. We are 100% smoke free. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. Please see our partners for more details. Are pets allowed at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that a maximum of 2 pets is allowed Please note, parking is valet only. The hotel is sold out, but there's only been one cook working breakfast each day. Walking distance to downtown, Alamo, and has River walk access! We have more than 70 million property reviews, all from real, verified guests. The one attendant referred her to the other attendant who said (while standing at the desk) I dont work at this desk. Error:
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Amenities are in all rooms unless noted otherwise. Do not spend extra for this - you will have a better experience at Comfort Inn, or Holiday Inn. Parking is right across the hotel and it is $20.00 a day, in and out parking and secured. The staff was always pleasant, though not always helpful. Get San Antonio group rates, San Antonio Hotel RFP Request for Proposal, Boutique style property with hardwood floors, Aveda Bath & Body products and spa-inspired showers only, Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. Yes with several caveats. That's how we know our reviews come from real guests who have stayed at the property. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. I'm sorry to see the shortcomings affected your experience with us. Which room amenities are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Which popular attractions are close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!". Our hotel's local artwork showcases the area's symbolic bridges, while the, Plaza Wax Museum and Ripley's Believe It or Not, San Antonio Henry B. Gonzalez Convention Center, Guadalupe Cultural Arts Center Visual Arts Gallery, BW Premier Historic Travelers Hotel Alamo / Riverwalk, Home2 Suites by Hilton San Antonio Riverwalk, Wyndham Garden San Antonio Riverwalk / Museum Reach, Need sleeping rooms? The hotel backed right into the Riverwalk, the valet service although expensive was great! Approximate prices in DKK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. . Own or manage this property?
Coffee Maker dirty / AND no coffee. All sales final. The experience you described certainly isnt what we want for any guest. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels.
The place looks nice, but Comfort Inn has better service. Our upscale, renovated boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Hotel Indigo. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. They did offer to cancel my reservation at no charge, but it was too late and would have been extremely difficult to find a new place at the last minute. Additional charges may apply. Synopsis: not a terrible experience, but certainly not luxury, and not worth the cost difference). Contributions should be travel related.
Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. 2 - one morning we tried to order breakfast @10:33am. All rights reserved. and also how much is breakfast? I invited you to visit us on your next trip we know you won't regret it. Dont include any personal, political, ethical, or religious commentary. I am sorry that your stay was not satisfactory due to unforeseen events. I sent you a separate message and hope you respond soon. You will want to choose a room that includes river view in the description. If you stayed at this property through Booking.com, you can write a review. The flowers don't seem to be concrete - walking noises from the room above are very loud. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).
We have people and automated systems that specialize in detecting fake reviews submitted to our platform.
In conclusion: nice rooms, fair rateslousy service. The remote was missing. Guests submit their subscores and their overall scores independently theres no direct link between them. A look at what went into Scenic Group's planning and execution of the sailings that include a visit to the Floriade flower show Summer reading assignment: Autobiographies by Chris Blackwell and J. Robert Harris reveal as much about the world as any travel Hotel Indigo San Antonio Riverwalk Cancellation Policy: 408 East Houston Street, San Antonio, TX 78205, 217 N St Mary's, San Antonio, TX 78205-2303, 207 N St Mary's St, San Antonio, TX 78205, 601 South St. Marys Street, San Antonio, TX 78205-3432, Operational woes could cost this airline the most, Here's how to add a credit card surcharge, A Floriade river cruise grows in the Netherlands, Uniworld Boutique River Cruise Collection, Hotels Near Popular San Antonio Attractions, San Antonio Botanical Gardens and Conservatory, Hotel Indigo San Antonio Riverwalk GDS Codes, Common Area Internet Access (High Speed & Wireless). Hi egC6897OX, Thank you for your stay and for sharing your experience with us! Booking.com does not accept responsibility or liability for any reviews or responses. It could be a nice hote. emails, phone numbers, credit card info), Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence, Impersonation (i.e. Yes, our pool is currently open from 9am to 9pm. What are some restaurants close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Prices are the average nightly price provided by our partners and may not include all taxes and fees. Can you walk along the river from the hotel to the aztec Theater? Way understaffed so check in took over 12 hourz. Thank you. Not as close as you can get to all of the "action", but we were okay with that. When it comes to fixing operational woes, perhaps no airline has as much at stake as Delta. and when they do the Director of food and beverage who happens to be filling in because they are short staffed will tell you he's not a bartender and the drinks. And then when we woke up in the morning, there was no regular coffee in the room. Respect the privacy of others. All rights reserved. priceline.com is part of Booking Holdings, the world leader in online travel & related services. Now the FB person wont respond either. The location was also nice and within walking distance of the Alamo and some good restaurants and coffee shops. The hotel has a business center and 24-hour front desk. Breakfast and Dinner are both at a cost off the menu, we also do dine in and pick up. Reviews are most valuable when they are original and unbiased. Riverwalk access was close by and located on a quieter section of the. The hotel does not allow smoking on any of the patio's or balconies. Hotel Planner specializes in San Antonio event planning for sleeping rooms and meeting space for corporate events, weddings, parties, conventions, negotiated rates and trade shows. Exact hotel, airline and rental car company are shown only after booking. The most helpful contributions are detailed and help others make better decisions. Some rooms have tubs but they need to be called to reserve, Our rooms with balcony are our Two Queen Balcony Rooms. Conveniently located restaurants include The Original Blanco Cafe, La Boulangerie, and Guillermo's. Your current currency is Danish Krone, Choose your language. Many thanks, Jonathan A Case Manager IHGService. Booking.com mayat its own discretionalter, modify, delete, or otherwise change these Guidelines.
When booking more than 6 rooms, different policies and additional supplements may apply. Rates shown are nightly rates before taxes and do not necessarily reflect all discounts available. Once a cleaning lady brought new towels (had to ask twice). Both the pool and patio areas need umbrellas. Avoid using profanity or approximations of profanity with creative spelling in any language. All content should be genuine and unique to the guest. Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services. Something went wrong please try again later. yep this hotel does not clean your room during your stay! We only got refreshed linens twice in 5 nights. This downtown San Antonio hotel is half a kilometer from The Alamo. The outside patio area was really nice. I have shared your review with our management to provide a better service in your future travels. This property has an ATM on site. . This property has taken steps to provide more sustainable and eco-friendly travel. Bad service, dirty and lack of maintenance, looks old. Sign up for email-only coupons, special offers and promotions exclusively from Priceline. Get exclusive access to members-only deals by email. Beds were made daily and fresh towels provided daily. ), Hi carpOt_13, Thank you for your stay and for writing us about your experience in Hotel Indigo San Antonio-Riverwalk. Select dates to see this property's availability and prices. Very rude, no sorry for the inconvenience. No one will mention that they DO NOT OFFER HOUSEKEEPING!' The only way to leave a review is to first make a booking. Hotel Indigo San Antonio Riverwalk, an IHG Hotel accepts these cards and reserves the right to temporarily hold an amount prior to arrival. We may stop showing reviews once theyre 36 months old, or if the accommodation has a change of ownership. Alejandro G. Case Manager IHGService, Hotels near Hotel Indigo San Antonio-Riverwalk, an IHG Hotel, Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Rooms, Hotel Indigo San Antonio-Riverwalk, an IHG Hotel Pool, Extended Stay America Hotels in San Antonio, Hotels near Tobin Center for the Performing Arts, Hotels near Vietnam Veterans Memorial of San Antonio, Hotels near Everest Institute San Antonio, Hotels near Paul Mitchell The School San Antonio. Get the travel advice you need. Hi on the booking it says breakfast included. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Only one coffee mug (2 beds) provided. Guests loved walking around the neighborhood! Hotel chain/brand: Need microwaves in rooms. This turned out to not be the case. 1563710,1565870,1568250,1565670,1535640,1553180,1568250|3,1563710|6,1563880,1557080,1561630,1542630,1548020|4,1565080,1565870|4,1566560,1550830,1542720,1561220,1550830|3,1563710|2,1561950,1565870|2, Hotel Indigo San Antonio Riverwalk, an IHG Hotel (Hotel) (USA) Deals, San Antonio Missions National Historical Park, The Alameda National Center of Latino Arts and Culture, Personal or sensitive info (e.g. Please contact booking.com to book your reservation, Hello and good evening! We can't wait to host you again and show you an awesome stay. Great stay!! How to get to Hotel Indigo San Antonio Riverwalk, an IHG Hotel from San Antonio International Airport.
Please dont include personal, political, ethical, or religious commentary. Southern dishes are served at Phi Restaurant and Bar in the hotel lobby. Situated between financial and medical districts, the Hotel Indigo San Antonio River Walk hotel is a grand, Spanish-style villa located directly on the River Walk in our thriving arts community. One of the drawers in the chest of drawers kept opening. The modern rooms feature 42-inch flat-screen cable TVs. Service animals complying with ADA Title lll regulations are allowed. Yes, paid private parking nearby, paid public parking nearby, and valet parking are available to guests. There's no capacity for cribs at this property. Hotel Indigo San Antonio Riverwalk, an IHG Hotel has been welcoming Booking.com guests since Dec 5, 2011 We ended up booking a total of 44 rooms, with different checking-in check-out days, times, people, etc., and Steve has been awesome to work with.
Children 18 and above are considered adults at this property. At first I thought it was because of the amount of alcohol we had consumed. Thanks! A choice of a River View Balcony Room is a King or Queen Beds that features a balcony overlooking the riverwalk. Our upscale, beautiful boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Refrigerator (minimum cold) leaked water on floor. Click here to read post guidelines. The room was refreshed, but the cup never. If we find any, we delete them and, if necessary, take action against whoever is responsible. The staff that is here is super gracious and working very hard, they just need more help!
All distances are measured in straight lines. To edit a review youve already submitted, contact our Customer Service team. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated. Having said all of that, the room was clean and the bed was comfortable. Additional sorting options might be available (by type of traveler, by score, etc). Our hotel is the perfect place to enjoy a quality stay in an environment conducive to exploring a new sense of community. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1.6 km from Hotel Indigo. Are there any historical sites close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? All material herein 1998-2018 priceline.com LLC, all rights reserved. *Priceline Name Your Own Price and Express Deals services are different from published price services. Taxes and fees that are shown are estimates only. Hawthorn Suites Riverwalk, Hawthorn Suites San Antonio Riverwalk. Thank you for choosing us for your accommodation. The chart provides the cheapest public rates available by room type. This downtown San Antonio hotel is half a mile from The Alamo. WiFi is available in all areas and is free of charge. I have also sent you a private message regarding your experience. After their trip, guests tell us about their stay. The staff was friendly, very helpful with area events and things to do in walking distance of the hotel. You can review an accommodation that you booked through our platform if you stayed there, or if you got to the property but didnt actually stay there. Only one person is working registration, so lines are very long. Contributions should be appropriate for a global audience. "Thanks Kevin! I think our room was haunted. PRICELINE, PRICELINE.COM, NAME YOUR OWN PRICE, EXPRESS DEALS and TONIGHT ONLY DEAL are service marks or registered service marks of priceline.com LLC. Now the not-so-nice things: when we got to our room, there was a dirty glass tumbler from the bar in the luggage storage area - super gross. The room not very clean, mould in the corners of the bathroom, and lack of maintenance, scratched and old furniture. (There were no extra rooms available, so we were stuck in that room) I moved the dirty cup to the sink in the first day. parking fifty dollars a night, ridiculous. What are some of the property amenities at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? We're near many of downtown's popular attractions, including the Alamo, with easy access to the Blue Line Trolley. I send your message to our maintenance managers to be evaluated. Yes, it conveniently offers a business center, meeting rooms, and a banquet room. This person calls an incorrect number belonging to my husband and when I call her back she plays phone tag, I left multiple messaged and still no return call. Booking.com does not accept responsibility or liability for any question or answers. Unfortunately, we didn't read the reviews prior to booking. I closed it and it creeped open. The hotel is in a complete disarray undergoing renovations. ATM: Need cash? Hi maboutte29, Thank you for your recent stay and for sharing your feedback. I shared your concerns with the hotel management, and I'm certain that they'll look into addressing the issues you raised so they won't occur again. The hotel is a 10 minute drive from the San Antonio Zoo and Aquarium. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. You can only leave a review within 28 days after check-out.
Creating great memories is what we do best. All rooms come with refrigerators and seating areas. We hope to welcome you back and provide you with an outstanding stay that you deserve! As a standard practice, they only freshen your rooms every other day - this is not advertised anywhere: not on the website, not on the confirmation email, and not during check-in. Very disappointed other ndigo Hotels I have been were of good quality. Check your booking confirmation email to find your booking number and PIN. The San Antonio Art Museum and the Henry B. Gonzalez Convention Center are both 1 mile from Hotel Indigo. Our second room had a covered patio where we sat outside with friends and played cards at night. The property usually replies within a few days. if the writer is claiming to be someone else). The most helpful contributions are detailed and help others make better decisions. 8 miles from San Antonio Airport; approximately $25 taxi expense, Fresca's Restaurant is open for Breakfast and Dinner. Or even a acknowledgement of my concerns. Promotional content will be removed and issues concerning Booking.coms services should be routed to our Customer Service or Accommodation Service teams. Do you allow cigar smoking either in the inside smoking area or at the pool area, are you pet friendly send how much to bring my pet. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and other similar details. Our San Antonio stay at Hotel Indigo was disappointing. Hello Getaway02856951694, Thank you for choosing us and for taking the time to leave us a review! It made it difficult to get good sleep. We were there 5 nights, asked for a room refresh 4 times, and received it twice (once without asking). They're also applicable regardless of the comment's tone. Once a Houseman brought towels and changed 1 trashcan. When guests stay at the property, they check out how quiet the room is, how friendly the staff is, and more. These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly, without limiting expression or strong opinions. Our son was graduating BMT from Lackland Air Force base in San Antonio. Not a single complementar drink while waiting even a bottle of water. Banquet/Meeting Room rental discounted based overall Food & Beverage consumption. Issues concerning Booking.coms services should be directed to our Customer Service or Accommodation Service teams. River view rooms are available. The modern rooms feature 42-inch flat-screen cable TVs. We complained to the concierge but weren't offered any compensation. How old do you have to be to book a room? We've sent you an email so you can confirm your subscription. However, I am sorry to learn that we failed to deliver to that expectations due to the issues you have encountered during your stay. Top room amenities include air conditioning, a flat screen TV, and a refrigerator. If you are LGBTQ+, or an inconsiderate "pet-parent", then this place is for you. Cancellation and prepayment policies vary according to accommodations type. There are more places to choose from in the, hawthorn suites san antonio, san antonio hawthorn suites. If I hadn't called in to check on my reservation I would have been unaware of the renovations and would have been extremely upset. Thank you. When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (e.g. The staff at this hotel is very friendly and helpful. Spacious rooms, nice beds, and zero plumbing problems (plenty of hot water), and cold AC. Best Regards, Jenilyn J Case Manager IHGService. There was a problem loading the reviews. Is parking available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Warm regards, Oscar C. Case Manager IHG Service, Terrible dirty hotel with rude staff! Guests at San Antonio Hotel Indigo can swim in the outdoor pool or work out in the gym. That evening I put it in the hall - it was in the hall for about 24 hours before being cleaned up. Yes, there is a gym/fitness area available on-site at the property. I shared your comments with hotel management. moved. First the good things: beautiful building, right on the river. We thought we'd treat ourselves to a more expensive hotel and it is a really nice room: very spacious, clean, fantastic location on the riverwalk in walking distance of great nightlife, pubs etc. Get the best deals without needing a promo code! What food & drink options are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? But it wasn't. Hotel Indigo San Antonio Riverwalk, an IHG Hotel takes special requests add in the next step! I know that this is not what you come to expect from a quality chain like ours. The hotel has a business center and 24-hour front desk. Every employee was helpful and professional. Nearby attractions include Hopscotch (0.2 miles), Tobin Center for the Performing Arts (0.1 miles), and Vietnam Veterans Memorial of San Antonio (0.2 miles). This lets us know our reviews come from real guests like you. Sincerely, Jenilyn J. I'm sorry for the hassle. how much will my card be charged for the card validation? Respect the privacy of others. Certain services and amenities may be reduced or unavailable as a result. Questions and answers should be property- or room-related. Choose your currency. Your question will be published on Booking.com after it's approved and answered. It is our goal to consistently provide exceptional service and comfortable accommodations to all our guest.
Images powered by. Hotel Indigo has several rooms with balconies and patios! Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. My husband had to walk to the front desk at 2am to ask for an extra towel. Some of the more popular amenities offered include free wifi, a pool, and an on-site restaurant. LOL. I'm sorry to learn that your stay was not as comfortable as it's supposed to be because of the room upkeep and shortcomings in customer service. Additional charges may apply. Our hotel's local artwork showcases the area's symbolic bridges, while the outdoor pool, terrace and guest room balconies offer views of the river that shaped our neighborhood. We are 100% smoke free. I know that this can be upsetting especially when your trip was supposed to be a relaxing one. Please see our partners for more details. Are pets allowed at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Please note that a maximum of 2 pets is allowed Please note, parking is valet only. The hotel is sold out, but there's only been one cook working breakfast each day. Walking distance to downtown, Alamo, and has River walk access! We have more than 70 million property reviews, all from real, verified guests. The one attendant referred her to the other attendant who said (while standing at the desk) I dont work at this desk. Error:
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Amenities are in all rooms unless noted otherwise. Do not spend extra for this - you will have a better experience at Comfort Inn, or Holiday Inn. Parking is right across the hotel and it is $20.00 a day, in and out parking and secured. The staff was always pleasant, though not always helpful. Get San Antonio group rates, San Antonio Hotel RFP Request for Proposal, Boutique style property with hardwood floors, Aveda Bath & Body products and spa-inspired showers only, Wonderful pet friendly services serving pets with a welcome biscuit, a doggy bed and canine cocktails at selected hotels. Hotel Indigo San Antonio-Riverwalk has rooms with hardwood floors, free Wi-Fi, and CD players. Yes with several caveats. That's how we know our reviews come from real guests who have stayed at the property. Write a full question containing a minimum of 10 and a maximum of 300 characters, and don't share any personal info. I'm sorry to see the shortcomings affected your experience with us. Which room amenities are available at Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Guests can also give separate subscores in crucial areas, such as location, cleanliness, staff, comfort, facilities, value, and free WiFi. Which popular attractions are close to Hotel Indigo San Antonio-Riverwalk, an IHG Hotel? Also, Steve is making special arrangements for an "after hours" tradition.I need to make group reservations at least twice a year and I now have a website that makes that a whole lot easier!". Our hotel's local artwork showcases the area's symbolic bridges, while the, Plaza Wax Museum and Ripley's Believe It or Not, San Antonio Henry B. Gonzalez Convention Center, Guadalupe Cultural Arts Center Visual Arts Gallery, BW Premier Historic Travelers Hotel Alamo / Riverwalk, Home2 Suites by Hilton San Antonio Riverwalk, Wyndham Garden San Antonio Riverwalk / Museum Reach, Need sleeping rooms? The hotel backed right into the Riverwalk, the valet service although expensive was great! Approximate prices in DKK for a 1-night stay, This property has taken extra health and hygiene measures to ensure your safety is their priority. . Own or manage this property?
Coffee Maker dirty / AND no coffee. All sales final. The experience you described certainly isnt what we want for any guest. Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. The place looks nice, but Comfort Inn has better service. Our upscale, renovated boutique hotel is appropriately located on the Museum Reach of the world-famous River Walk. Hotel Indigo. The opinions expressed in contributions are those of Booking.com customers and properties, and not of Booking.com. They did offer to cancel my reservation at no charge, but it was too late and would have been extremely difficult to find a new place at the last minute. Additional charges may apply. Synopsis: not a terrible experience, but certainly not luxury, and not worth the cost difference). Contributions should be travel related.
Despite some of the services not meeting your expectations, I hope you choose IHG still on your future travels. 2 - one morning we tried to order breakfast @10:33am. All rights reserved. and also how much is breakfast? I invited you to visit us on your next trip we know you won't regret it. Dont include any personal, political, ethical, or religious commentary. I am sorry that your stay was not satisfactory due to unforeseen events. I sent you a separate message and hope you respond soon. You will want to choose a room that includes river view in the description. If you stayed at this property through Booking.com, you can write a review. The flowers don't seem to be concrete - walking noises from the room above are very loud. Spa and gym facilities at this property are unavailable due to the coronavirus (COVID-19).