eBay will email you when this occurs, explaining the reason for the suspension and the steps to take to resolve the issue, which may be as simple as making a payment or updating your listings.For example, the most common reason eBay accounts are temporarily suspended is for being delinquent on seller fees, but this suspension will be lifted as soon as you make your payment. Youll keep income flowing during your suspension, and you may discover new marketplaces to continue selling in.Theres no shortage of online marketplaces for ecommerce businesses to sell their products, but each is unique in its own way. In this post, Ill share how I got my ebay account reinstated and what you should do (and absolutely not do) if your eBay account gets suspended. After this article, you will not need to call eBay or pay someone to do so. Boy was I wrong The realization was quick and painful, the message was loud and clear If I were ever to consider selling on eBay professionally, Id better obey the platforms rules and policies. One area of frustration for sellers is that it is not uncommon for an account to be suspended without warning and without giving you an opportunity to defend yourself against charges of fraud, selling counterfeit merchandis_e or slow shipping_. how to fix igfxem exe application error in windows 10 steps? eBay has a strict policy about the types of content that they allow on their site. Here is a very typical (and sad) case of how a seller who was not familiar with how eBay worked, got herself and her friend suspended from eBay .
Can you permanently delete a Steam account? There are few things more upsetting to an eBay seller than learning t*hat his account has been suspended*. how to fix iphone connected to wifi but no internet steps? If your account has been suspended for any of these reasons, getting access to your account will likely be more challenging than if the suspension is due to late fees. We would keep a professional tone, never raise our voice or take out our nerves on the representative. In my case, eBay basically asked me to achieve 2 objectives: For identity verification, I had to fax eBay some documents and bills. You may find that this is useful if you are selling different items on eBay or if you want to keep your personal life separate from your business life. How long does Instagram account take to delete? The web is full of reports from sellers who failed to get their account reinstated by eBay after sending all the requested documents. Quick tip: We actually learned that we could trick PayPals automated voice recognition by constantly saying Agent which was the fastest way to speak to a human agent. Make sure to carefully read policy update emails from eBay (a recent important eBay update included new. eBay suspends accounts to protect their customers and their own reputation. While it may be tempting, opening a stealth eBay account isnt a good idea, especially if you want to establish a business on eBay and sell on the platform for the long term.When eBay accounts are suspended, some sellers opt to open or purchase a stealth account another eBay account thats unconnected to the sellers initial one from a third party. Deciding whether your contact should be in writing or by voice primarily depends on the complexity of your case as well as your communication abilities. eBay accounts connected to the app , this user has 18 eBay accounts connected to CrazyLister. He'd be delighted for you to connect with him on, online marketplaces for ecommerce businesses, Failure to reimburse eBay for a refund it made to your buyer, eBay unable to verify your account information. Start your dropshipping business with AutoDS, Discover and import trending dropshipping products in no time, One-click import products to your store from our 25+ global suppliers, Our automation fulfills your orders while youre away, We check 24/7 for changes to pricing or stock availability in your products, Intelligent changes to your product pricing to maximize profit, Your all-in-one solution: automatically manage orders, returns and customer messages, We help your customers smile auto tracking when available from supplier, Manage all of your stores products from one place, Automate your daily eBay Contacting eBay about a suspension is not an option. eBay uses call centers in the Philippines etc. As long as you learn your lesson and correct your mistakes. You could choose to walk away from eBay and reopen your business elsewhere, selling your items on your own website or through another merchant platform.
When you first learn of your suspension, you may be confused, upset and angry. We would prepare the following info for the call , Here is eBays customer support number: +1-866-540-3229. Instead, go to eBay.com and conduct any business that you have with eBay directly from your user account. It also helps ensure your reputation as a seller. Ultimately, since eBay's relationship is with you, rather than your supplier, you are responsible for getting items to your customers in a timely manner. Depending on why your account was suspended, eBay may also end your listings early, or, if youve committed a policy violation, remove your listings.When eBay places a hold, restriction, or suspension on your account, youll receive an email informing you of the action thats been taken against your account.Holds may be placed on your account for minor issues, such as an expired payment method, and your eBay account will be back in working order as soon as you correct the problem.Restrictions are a bit more severe and are placed on accounts that arent meeting eBay standards. This email contains questions that eBay wants us to answer. If that were to happen to you it is not a good sign. These kinds of struggles are natural filters if youre stubborn enough to go through the bureaucracy required to unblock your eBay account, you probably have what it takes to run your own business. Now, some guides out there will encourage you NOT to follow eBays instructions, and not to send any identity verification docs, claiming these are sophisticated traps, set to gather information about you so that eBay can better close its gates from you, making sure they can easily identify you if you ever try to open another eBay account. Yes. In these cases, eBay will often remove your listing and notify you, as well as provide information on how to contact the rights owner for further information. Yes, eBay can ban you from their website. Just as you must protect your brand and ensure a positive eBay seller reputation in order to buy and sell on the platform, eBay must protect its own brand in order to continue doing business.When an eBay user violates policies, is involved in a string of customer complaints, or engages in illegal activity, it reflects poorly not only on the user but also on eBay itself. With Paypals auto reply repeat the word agent to get to a human rep. From there, the seller is asked to click on a link that takes him to the scammers website, which asks for private information. How do I remove a device from BT virus protect? You may simply have to verify your information or update your payment method with just a few clicks to be back buying and selling on eBay.However, eBay suspensions due to more egregious violations will take more time and additional steps to fix. The eBay suspension starts with a message like this: It surely feels overwhelming when you are new to eBay, and you get this message that says your eBay account has been suspended, especially if you intend to make eBay as an income source. However, they operate in fear and constant paranoia they need to dedicate attention and energy to make sure they never make a mistake, which may allow eBay to inter-connect their accounts to the suspended eBay account, and subsequently suspend ALL of their accounts altogether. This is where you have to contact eBay and convince them to reinstate your suspended eBay account. Violating eBays policies can get you banned. Your goal should be to build a long-term relationship with eBay, and your business success heavily depends on this. What Does It Mean to Leave Feedback About Your Item on eBay to a Buyer? Its definitely possible to outsmart eBay in the short-run, leave your suspended eBay account behind and start with a new one. Contrary to popular belief, eBay allows a business to have multiple accounts , Guidelines to using multiple ebay accounts, I recently got to know a CrazyLister user who has 18(!!) In our example, after 24 hours of sending this email, we received a follow-up email from eBay. Since all the answers are in line with eBay policies and requirements, eBay reinstated the suspended account, and here is the email they sent us. Join the program now! Then click Account holds, restrictions, and suspensions, On the next page, scroll down to find Email us and click it. The other reason for keeping a cool head is that you may be dealing directly with eBay customer service representatives. A former IR 300 merchant and Fortune 500 product marketer, Michael now helps small to medium sized brands and retailers build a successful online marketplace strategy. If youve made a mistake, admit, apologize and show eBay youre cooperating and provide them all the requested information, help eBay build their trust in you. Did they block me or deactivate Instagram? This includes things like counterfeit items, stolen property, and other prohibited items. Here are some of the more common policy violations: Lets sum it all up to an actionable steps: 2019 Crazylister Inc. All Rights Reserved / Terms of use / Privacy Policy / Sitemap, Victor Levitin is the CEO & Co-founder of, The Market for Lemons: Quality Uncertainty and the Market Mechanism, eBook How to get back on eBay after a suspension, eBay allows a business to have multiple accounts. how to fix nvidia opengl driver error in windows 10 11 steps? Dropshipping: If you are seller who dropships, meaning that buyers purchase items from you and you arrange to have the item sent directly from the manufacturer or distributor, you may need to show eBay that you have placed and paid for the order. Yes, you can have two eBay accounts.You can have two eBay accounts.
If eBay learns about this, your suspension may become permanent. Your ability to earn its second chance with eBay will depend on the nature of your violation as well as your willingness to be accountable for what happened. If you've made a mistake and failed to comply with eBay rules, you have some choices to make at this point. I started my eBay journey with a suspended account for a blunt policy violation. You have to speak in a way that shows them you are a total beginner and that you are surprised how your account got suspended without you doing anything wrong. They can result in sellers listings being lowered in search results, as well as sellers being restricted from selling certain items or selling on eBay at all.Suspensions are the most serious penalty, preventing eBay users from bidding, buying, selling, or leaving feedback until the suspension is lifted. Check this example of a simple email which one of our VAs used to reinstate a suspended eBay account.
Dont pretend to be naive, that wont earn you trust points. And as they say, prevention is better than cure; it is better to prevent your account from suspension than trying to unsuspend it. That is why you need to be aware of how to avoid eBay suspensions. This gives you the opportunity to reach out to the rights owner and perhaps make an agreement with them to allow you to sell the item on eBay.However, if you dont reach an agreement with the rights owner, a VeRO issue may mean youll have to delete or edit your listings to be in compliance with eBays policies.Once youve either deleted or edited the problem listings or struck an agreement with the rights owner, contact eBay and communicate that youve dealt with the VeRO issue and get your account reinstated. You can check our reply below to better understand how you should answer the questions. Now lets take a look at the most common reasons for an eBay account suspension: This is the easiest problem to fix pay your bill and your account will be reinstated. Bidders will be able to retract any bids theyve made, and you cant contact bidders or reply to any questions you receive via eBay Messages until your account is reinstated. The very first thing to do when eBay notifies you of your account suspension is carefully read the message to determine your next steps.For example, if eBay has suspended your account because you violated a policy by using copyrighted photos in your listings, such as images taken directly from the product manufacturers website. In some cases, it may be possible to get eBay to reconsider and reverse its decision. Once the suspension occurs, it unfortunately falls to you, the seller to defend yourself and resolve the situation with eBay. eBay notes that many account suspensions are due to overdue seller fees. Ensuring a secure marketplace that shoppers feel confident coming back to is a shared interest for all sellers and eBay as a platform. You can create a new eBay account if your old one is suspended. MC113 eBay note means your eBay account suspended.
You can use the same email address and password as you used for your old account, but you will need to provide a different name for the new account. Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income.Its a good idea to familiarize yourself with eBays policies to avoid account suspension in the first place. By using this site, you signify that you agree to be bound by these Terms of Service. What worked for me was simply following the exact instructions from eBays email. This is completely understandable: After all, your livelihood is at stake. This might include a receipt or invoice for its original purchase or a certificate of authenticity. Selling a counterfeit item: eBay takes accusations of selling counterfeit items very seriously. Youll see hundreds of testimonials from happy sellers who got back on eBay using fake IDs / addresses / IPs / PayPal accounts etc. how to fix kernel power 41 critical error on windows 10 steps? The scammer can then use this information to hijack your seller account, which may result in a real suspension from eBay. Unfortunately, scammers have been known to send emails to eBay sellers claiming that the seller's account has been suspended. Violation of one of eBays rules and policies, including the following: Selling prohibited items, such as alcohol, Selling items that infringe upon someones intellectual property, Shipping orders late or uploading tracking information late.
Aggressive and hostile communication isnt likely to deliver the resolution that you want. You will need to provide some sort of explanation or defense to eBay to get your account privileges reinstated. A simple customer that entends to use eBay for buying and maybe selling some used items. What Im saying is that if youre serious about your eBay business, you should build mutual trust with eBay. Log into your eBay account and check your messages there: If the suspension is real, youll find a message about it waiting for you. Do not attempt to subvert eBay's system by starting a new account. If you dont see any specific instructions on how to have your eBay account reinstated, dont make a new account. The email associated with our eBay account. Key takeaway: If your account is suspended be as honest and transparent as possible, provide all and any information that is requested from you. If you think your account has been suspended by mistake, you dont receive instructions on how to reinstate your account, or youre not sure how to proceed, contact eBay directly for assistance.You can contact eBay by phone at 1-866-540-3229, or you can arrange to have eBay call you. How To RECOVER Deleted Text Messages From Any Android? Then you have to answer eBays questions accordingly. In this article, we will teach you how to reinstate a suspended eBay account by successfully persuading eBay to lift the suspension. Do not mention anything refer to dropshipping or that you intend to dropship on this email. The reason for the account suspension was very obvious I was selling a fake item. But, after a year, you might actually have a chance at reinstatement.. You can contact eBay customer service and request to delete your account. fix windowssystem32configsystem is missing or corrupt in windows 10 steps? She has written on part-time, full-time and freelance employment for a variety of online and offline publications. We would prepare our homework Have a list of applicable arguments, backed by the relevant policies. Customers who buy fake / low quality items will not come back to eBay, and youll be losing these potential customers. Then, click on the eBay Customer Service result. They are now requesting you to refund eBay for the refund. I ended up growing a $100K+ a month eBay business, winning multiple eBay awards and lecturing at eBay events. Either option is likely to be to your advantage as you challenge your suspension. Heres what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. Or if the email doesnt even contain any action items you can take? Why It Happens and What You Should Do Found on: How to Reinstate a Suspended Account on Amazon, How to Collect Money on Items Sold on eBay. Here are some tips for calling in or sending eBay questions about your suspension: If you try to resolve the issue via email, you have an additional advantage of being able to write out your response and either get feedback from somebody else or delay sending your response so that you can review it with fresh eyes. How Do I Unlink My FB Business Page From Instagram? Lainie Petersen is a full-time freelance writer living in Chicago.
How do I wipe my iPhone before selling it? As we mentioned before, you need to act like a total eBay beginner. If an account is suspended due to non-payment, the seller has 30 days to pay before their account will be permanently closed. This includes listing items and not sending them to the buyer, and trying to sell items that are not yours. They have a help center to answer questions about their services, but they do not give out any contact information for customer service or other departments. Still, what if you send all the required information and it doesnt go smoothly, and eBay doesnt get your selling restrictions lifted? dropshipping tasks, Facebook Marketplace Dropshipping Software, Automate your Facebook dropshipping business, Everything you need to launch a successful dropshipping business, Everything you need to know about successful dropshipping, Step-by-step guides to success, created by our experts, Free, handy resources to learn more about dropshipping, Sign up for a 1-to-1 learning experience with a pro dropshipper, Listen to our latest dropshipping tips from anywhere, Our automation fulfils your orders while youre away, And as they say, prevention is better than cure; it is better to prevent your account from suspension than trying to unsuspend it. When eBay places a hold, restriction, or suspension on your account, theres often an easy fix. However, you can speak with an eBay representative only Monday through Sunday between the hours of 5 a.m. and 10 p.m. Pacific Time.Before you call, gather all the information you may need to provide to the customer service representative, including your eBay user ID, the email address associated with your account, and the reference number in the suspension email you received.During your call, ask any questions you need in order to understand why your account was suspended. eBay prioritizes customer satisfaction, so be polite and professional, and emphasize how the changes youll make will not only abide by eBays policies but also focus on your customers.If youre an eBay store subscriber at the Anchor or Enterprise level, youll have an even easier time getting in touch with an eBay representative because you have dedicated customer support by phone or email anytime.
Can you permanently delete a Steam account? There are few things more upsetting to an eBay seller than learning t*hat his account has been suspended*. how to fix iphone connected to wifi but no internet steps? If your account has been suspended for any of these reasons, getting access to your account will likely be more challenging than if the suspension is due to late fees. We would keep a professional tone, never raise our voice or take out our nerves on the representative. In my case, eBay basically asked me to achieve 2 objectives: For identity verification, I had to fax eBay some documents and bills. You may find that this is useful if you are selling different items on eBay or if you want to keep your personal life separate from your business life. How long does Instagram account take to delete? The web is full of reports from sellers who failed to get their account reinstated by eBay after sending all the requested documents. Quick tip: We actually learned that we could trick PayPals automated voice recognition by constantly saying Agent which was the fastest way to speak to a human agent. Make sure to carefully read policy update emails from eBay (a recent important eBay update included new. eBay suspends accounts to protect their customers and their own reputation. While it may be tempting, opening a stealth eBay account isnt a good idea, especially if you want to establish a business on eBay and sell on the platform for the long term.When eBay accounts are suspended, some sellers opt to open or purchase a stealth account another eBay account thats unconnected to the sellers initial one from a third party. Deciding whether your contact should be in writing or by voice primarily depends on the complexity of your case as well as your communication abilities. eBay accounts connected to the app , this user has 18 eBay accounts connected to CrazyLister. He'd be delighted for you to connect with him on, online marketplaces for ecommerce businesses, Failure to reimburse eBay for a refund it made to your buyer, eBay unable to verify your account information. Start your dropshipping business with AutoDS, Discover and import trending dropshipping products in no time, One-click import products to your store from our 25+ global suppliers, Our automation fulfills your orders while youre away, We check 24/7 for changes to pricing or stock availability in your products, Intelligent changes to your product pricing to maximize profit, Your all-in-one solution: automatically manage orders, returns and customer messages, We help your customers smile auto tracking when available from supplier, Manage all of your stores products from one place, Automate your daily eBay Contacting eBay about a suspension is not an option. eBay uses call centers in the Philippines etc. As long as you learn your lesson and correct your mistakes. You could choose to walk away from eBay and reopen your business elsewhere, selling your items on your own website or through another merchant platform.
When you first learn of your suspension, you may be confused, upset and angry. We would prepare the following info for the call , Here is eBays customer support number: +1-866-540-3229. Instead, go to eBay.com and conduct any business that you have with eBay directly from your user account. It also helps ensure your reputation as a seller. Ultimately, since eBay's relationship is with you, rather than your supplier, you are responsible for getting items to your customers in a timely manner. Depending on why your account was suspended, eBay may also end your listings early, or, if youve committed a policy violation, remove your listings.When eBay places a hold, restriction, or suspension on your account, youll receive an email informing you of the action thats been taken against your account.Holds may be placed on your account for minor issues, such as an expired payment method, and your eBay account will be back in working order as soon as you correct the problem.Restrictions are a bit more severe and are placed on accounts that arent meeting eBay standards. This email contains questions that eBay wants us to answer. If that were to happen to you it is not a good sign. These kinds of struggles are natural filters if youre stubborn enough to go through the bureaucracy required to unblock your eBay account, you probably have what it takes to run your own business. Now, some guides out there will encourage you NOT to follow eBays instructions, and not to send any identity verification docs, claiming these are sophisticated traps, set to gather information about you so that eBay can better close its gates from you, making sure they can easily identify you if you ever try to open another eBay account. Yes. In these cases, eBay will often remove your listing and notify you, as well as provide information on how to contact the rights owner for further information. Yes, eBay can ban you from their website. Just as you must protect your brand and ensure a positive eBay seller reputation in order to buy and sell on the platform, eBay must protect its own brand in order to continue doing business.When an eBay user violates policies, is involved in a string of customer complaints, or engages in illegal activity, it reflects poorly not only on the user but also on eBay itself. With Paypals auto reply repeat the word agent to get to a human rep. From there, the seller is asked to click on a link that takes him to the scammers website, which asks for private information. How do I remove a device from BT virus protect? You may simply have to verify your information or update your payment method with just a few clicks to be back buying and selling on eBay.However, eBay suspensions due to more egregious violations will take more time and additional steps to fix. The eBay suspension starts with a message like this: It surely feels overwhelming when you are new to eBay, and you get this message that says your eBay account has been suspended, especially if you intend to make eBay as an income source. However, they operate in fear and constant paranoia they need to dedicate attention and energy to make sure they never make a mistake, which may allow eBay to inter-connect their accounts to the suspended eBay account, and subsequently suspend ALL of their accounts altogether. This is where you have to contact eBay and convince them to reinstate your suspended eBay account. Violating eBays policies can get you banned. Your goal should be to build a long-term relationship with eBay, and your business success heavily depends on this. What Does It Mean to Leave Feedback About Your Item on eBay to a Buyer? Its definitely possible to outsmart eBay in the short-run, leave your suspended eBay account behind and start with a new one. Contrary to popular belief, eBay allows a business to have multiple accounts , Guidelines to using multiple ebay accounts, I recently got to know a CrazyLister user who has 18(!!) In our example, after 24 hours of sending this email, we received a follow-up email from eBay. Since all the answers are in line with eBay policies and requirements, eBay reinstated the suspended account, and here is the email they sent us. Join the program now! Then click Account holds, restrictions, and suspensions, On the next page, scroll down to find Email us and click it. The other reason for keeping a cool head is that you may be dealing directly with eBay customer service representatives. A former IR 300 merchant and Fortune 500 product marketer, Michael now helps small to medium sized brands and retailers build a successful online marketplace strategy. If youve made a mistake, admit, apologize and show eBay youre cooperating and provide them all the requested information, help eBay build their trust in you. Did they block me or deactivate Instagram? This includes things like counterfeit items, stolen property, and other prohibited items. Here are some of the more common policy violations: Lets sum it all up to an actionable steps: 2019 Crazylister Inc. All Rights Reserved / Terms of use / Privacy Policy / Sitemap, Victor Levitin is the CEO & Co-founder of, The Market for Lemons: Quality Uncertainty and the Market Mechanism, eBook How to get back on eBay after a suspension, eBay allows a business to have multiple accounts. how to fix nvidia opengl driver error in windows 10 11 steps? Dropshipping: If you are seller who dropships, meaning that buyers purchase items from you and you arrange to have the item sent directly from the manufacturer or distributor, you may need to show eBay that you have placed and paid for the order. Yes, you can have two eBay accounts.You can have two eBay accounts.
If eBay learns about this, your suspension may become permanent. Your ability to earn its second chance with eBay will depend on the nature of your violation as well as your willingness to be accountable for what happened. If you've made a mistake and failed to comply with eBay rules, you have some choices to make at this point. I started my eBay journey with a suspended account for a blunt policy violation. You have to speak in a way that shows them you are a total beginner and that you are surprised how your account got suspended without you doing anything wrong. They can result in sellers listings being lowered in search results, as well as sellers being restricted from selling certain items or selling on eBay at all.Suspensions are the most serious penalty, preventing eBay users from bidding, buying, selling, or leaving feedback until the suspension is lifted. Check this example of a simple email which one of our VAs used to reinstate a suspended eBay account.
Dont pretend to be naive, that wont earn you trust points. And as they say, prevention is better than cure; it is better to prevent your account from suspension than trying to unsuspend it. That is why you need to be aware of how to avoid eBay suspensions. This gives you the opportunity to reach out to the rights owner and perhaps make an agreement with them to allow you to sell the item on eBay.However, if you dont reach an agreement with the rights owner, a VeRO issue may mean youll have to delete or edit your listings to be in compliance with eBays policies.Once youve either deleted or edited the problem listings or struck an agreement with the rights owner, contact eBay and communicate that youve dealt with the VeRO issue and get your account reinstated. You can check our reply below to better understand how you should answer the questions. Now lets take a look at the most common reasons for an eBay account suspension: This is the easiest problem to fix pay your bill and your account will be reinstated. Bidders will be able to retract any bids theyve made, and you cant contact bidders or reply to any questions you receive via eBay Messages until your account is reinstated. The very first thing to do when eBay notifies you of your account suspension is carefully read the message to determine your next steps.For example, if eBay has suspended your account because you violated a policy by using copyrighted photos in your listings, such as images taken directly from the product manufacturers website. In some cases, it may be possible to get eBay to reconsider and reverse its decision. Once the suspension occurs, it unfortunately falls to you, the seller to defend yourself and resolve the situation with eBay. eBay notes that many account suspensions are due to overdue seller fees. Ensuring a secure marketplace that shoppers feel confident coming back to is a shared interest for all sellers and eBay as a platform. You can create a new eBay account if your old one is suspended. MC113 eBay note means your eBay account suspended.
You can use the same email address and password as you used for your old account, but you will need to provide a different name for the new account. Having your eBay account suspended can be a major setback, especially if you rely on the online marketplace for income.Its a good idea to familiarize yourself with eBays policies to avoid account suspension in the first place. By using this site, you signify that you agree to be bound by these Terms of Service. What worked for me was simply following the exact instructions from eBays email. This is completely understandable: After all, your livelihood is at stake. This might include a receipt or invoice for its original purchase or a certificate of authenticity. Selling a counterfeit item: eBay takes accusations of selling counterfeit items very seriously. Youll see hundreds of testimonials from happy sellers who got back on eBay using fake IDs / addresses / IPs / PayPal accounts etc. how to fix kernel power 41 critical error on windows 10 steps? The scammer can then use this information to hijack your seller account, which may result in a real suspension from eBay. Unfortunately, scammers have been known to send emails to eBay sellers claiming that the seller's account has been suspended. Violation of one of eBays rules and policies, including the following: Selling prohibited items, such as alcohol, Selling items that infringe upon someones intellectual property, Shipping orders late or uploading tracking information late.
Aggressive and hostile communication isnt likely to deliver the resolution that you want. You will need to provide some sort of explanation or defense to eBay to get your account privileges reinstated. A simple customer that entends to use eBay for buying and maybe selling some used items. What Im saying is that if youre serious about your eBay business, you should build mutual trust with eBay. Log into your eBay account and check your messages there: If the suspension is real, youll find a message about it waiting for you. Do not attempt to subvert eBay's system by starting a new account. If you dont see any specific instructions on how to have your eBay account reinstated, dont make a new account. The email associated with our eBay account. Key takeaway: If your account is suspended be as honest and transparent as possible, provide all and any information that is requested from you. If you think your account has been suspended by mistake, you dont receive instructions on how to reinstate your account, or youre not sure how to proceed, contact eBay directly for assistance.You can contact eBay by phone at 1-866-540-3229, or you can arrange to have eBay call you. How To RECOVER Deleted Text Messages From Any Android? Then you have to answer eBays questions accordingly. In this article, we will teach you how to reinstate a suspended eBay account by successfully persuading eBay to lift the suspension. Do not mention anything refer to dropshipping or that you intend to dropship on this email. The reason for the account suspension was very obvious I was selling a fake item. But, after a year, you might actually have a chance at reinstatement.. You can contact eBay customer service and request to delete your account. fix windowssystem32configsystem is missing or corrupt in windows 10 steps? She has written on part-time, full-time and freelance employment for a variety of online and offline publications. We would prepare our homework Have a list of applicable arguments, backed by the relevant policies. Customers who buy fake / low quality items will not come back to eBay, and youll be losing these potential customers. Then, click on the eBay Customer Service result. They are now requesting you to refund eBay for the refund. I ended up growing a $100K+ a month eBay business, winning multiple eBay awards and lecturing at eBay events. Either option is likely to be to your advantage as you challenge your suspension. Heres what to do to get your account reinstated, as well as some advice to keep the income flowing during your suspension period. Or if the email doesnt even contain any action items you can take? Why It Happens and What You Should Do Found on: How to Reinstate a Suspended Account on Amazon, How to Collect Money on Items Sold on eBay. Here are some tips for calling in or sending eBay questions about your suspension: If you try to resolve the issue via email, you have an additional advantage of being able to write out your response and either get feedback from somebody else or delay sending your response so that you can review it with fresh eyes. How Do I Unlink My FB Business Page From Instagram? Lainie Petersen is a full-time freelance writer living in Chicago.
How do I wipe my iPhone before selling it? As we mentioned before, you need to act like a total eBay beginner. If an account is suspended due to non-payment, the seller has 30 days to pay before their account will be permanently closed. This includes listing items and not sending them to the buyer, and trying to sell items that are not yours. They have a help center to answer questions about their services, but they do not give out any contact information for customer service or other departments. Still, what if you send all the required information and it doesnt go smoothly, and eBay doesnt get your selling restrictions lifted? dropshipping tasks, Facebook Marketplace Dropshipping Software, Automate your Facebook dropshipping business, Everything you need to launch a successful dropshipping business, Everything you need to know about successful dropshipping, Step-by-step guides to success, created by our experts, Free, handy resources to learn more about dropshipping, Sign up for a 1-to-1 learning experience with a pro dropshipper, Listen to our latest dropshipping tips from anywhere, Our automation fulfils your orders while youre away, And as they say, prevention is better than cure; it is better to prevent your account from suspension than trying to unsuspend it. When eBay places a hold, restriction, or suspension on your account, theres often an easy fix. However, you can speak with an eBay representative only Monday through Sunday between the hours of 5 a.m. and 10 p.m. Pacific Time.Before you call, gather all the information you may need to provide to the customer service representative, including your eBay user ID, the email address associated with your account, and the reference number in the suspension email you received.During your call, ask any questions you need in order to understand why your account was suspended. eBay prioritizes customer satisfaction, so be polite and professional, and emphasize how the changes youll make will not only abide by eBays policies but also focus on your customers.If youre an eBay store subscriber at the Anchor or Enterprise level, youll have an even easier time getting in touch with an eBay representative because you have dedicated customer support by phone or email anytime.